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Something similar happened to me last week. The new TM who took my shift was over hours, which the ETL didn't know/check for, so they removed his name from the list after it was initialed/approved. However, they did try to call me the night before (I didn't get the call and it went straight to...

Make sure you give your ETL HR every store you're willing to work at even if that store doesn't show an open position. Sometimes stores will make room for you. This happened to me with my first transfer. I'm with you on the team part. I really missed my original team. Now I'll be transferring...

On the food stamp cards, I normally ask the guest if they'd like to see what isn't covered. That way they tell you if they're already aware that they'll be paying for a portion of the transaction out of pocket or if there's going to be an issue. Most of the guests buy the same products and will...

Has anyone seen the Black Friday Maps? If they're accurate, we're putting items in weird places this year. Ticketed TVs in frozen foods, anyone? I think i'll take a stroll through lingerie and check out the small appliances. :music2:

I'm especially pissed reading this as it was APS and TPS who did it. That irks me more than other team members because of their position. At my store, they keep hiring people who do shit like this and get fired, or quit because of things like having to wear a uniform. Those are the people who...

I'll be honest. Sometimes I do this and sometimes I don't. It depends on the situation. I've had problems with other guests trying to sneak in without having their items counted while I'm escorting one guest to a fitting room, which I feel defeats the purpose of my role. I understand that they...

Does anyone currently have this position or know anything about it? What is a normal shoe shift like for you? I interviewed for this position but my TL and ETL don't really seem to know what I'll be doing... Our previous shoe TM left and I'm told district complained about how shoes were done...

I was told by the Comp Shopper at my store that she also uses 73% for her goal and that she's gotten red scores for going over that percentage. I'm not sure how that makes any sense whatsoever, but I'd try to stick to that exact percentage and see what happens.

A co-worker bought a package and gave me one. It wasn't as terrible as I thought it was going to be, but it gave me the nastiest watermelon burps. TMI, I know, but I'm not a very burpy person so this weirded me out a bit.

At my previous store, we had themed drawing contests. I had a lot of fun with this. Now at my current store their idea of a drawing contest is making copies of a fat-crayon coloring book page and letting us color them in. :girl_devil:

Thank you so much, dyskrasia! This gives me a better idea of when I can expect to get everything. I don't really know anything about plano, but I do know the TL so I'll be sure to have a chat with her.

Thanks. I was told there wasn't any material on workbench. :pardon: I'll be sure to hunt that down. Also, can you explain to me the purpose of the Toss/Print report. I don't understand it. My trainer had me go through and toss, then mark off what we had from the print. We were missing a lot of...

I'm going to be taking over the ad prep for the circular for an undisclosed amount of time while the usual team member is unavailable. Does anyone on the board do this? Do you normally do it alone? Is there a specific routine you follow to get everything done on time? I feel like I'm not...

To that one(ok, really, several) Team Member(s) who come(s) over to Softlines at the end of the night to shop the racks and complain about not liking Softlines/having to stay late instead of doing any real, actual work: next time don't bother coming over. If I'm going to have to finish the work...

I'm usually honest and tell them briefly whatever the reason is I can't come in. I always get really anxious beforehand. >.< I hate calling out.

I really, really, dislike this. I'd say hate but I'm saving that special spot for some of the other games guests play. I just feel like it's incredibly rude. Every guest I've had do this always has an attitude as well. I can tell exactly how the transaction is going to play out based on seeing...

:( That's...ridiculous. Really sounds like the SL team isn't up to par at your store. Both stores I've worked at have been on the low volume side, but I can't imagine leaving that much with 8 team members closing.

I had to push to get my learning plan completed. My trainer didn't have a clue how to train me, so I had to ask a TL to get me time to go to the break room and find all the reading materials myself. I then completed the learning plan on my own, picking up missing information from other team...

Oh lawd! This happens to me all the time! It's like they come to us thinking we purposely take them and hide them for a good time. I've had people 'lose' empty carts and then when I tried to get them a new one complain that it was "too late". Really??? Too late for what? Your faith in our...

I love this, probably way more than I should! ^_^ As the Operator, I end up saying similar things to this when people aren't answering their calls or responding to other pages that aren't really up to me to deal with (hah). I usually get at least a few chuckles. I especially enjoy ending a page...