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  1. G

    Archived Closing Team Leader Help

    I have only been in role for about a week and a half right now, but I am finding it really difficult to nail down my routines. When I come in for the day, the store seems to be in shambles. I am not even kidding when I say that there are pallets, uboats and flats of transition piled up in the...
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    Archived FOS myCheckout Line Busting

    I am very curious as to how other stores handle line busting. My store finally has all of our checkout devices functional. (One for FOS, FR, electronics and beauty). I want us to use it and up our myCheckout sales, but I’m just having trouble with finding the best excuse to use it without it...
  3. G

    Archived Executive BS

    In the last couple of weeks I have noticed that my STL and ETL are being a lot more controlling of everything. I’m a GSTL/FSTL and they are constantly pointing out everything that needs to be done. Yup, I know that, but when I have two cashiers or I am watching Starbucks by myself, I might not...
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    Archived Double Scan

    How do other stores process double scans? When a guest was double charged for something on the more expensive side, we verify it. However, if they buy it at another store, how would we know if that was true or not. Obviously we don’t want to assume that the guest is pulling one over on us, but...
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