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Our electronics is finally going E2E, and I was asked lead this change. I would be scheduled time off the floor to come up with new routines, schedule TMs, and changed what I thought needed to be changed. Our TL isn't the strongest, was hired this time last year, and struggles with time...

Do the Square Trade plans have DPCIs? A guest wanted a plan with a TV, but it didn't prompt at the register. Called for an LOD... none of them knew what to do.

What does it mean if your DTL has been visiting the store at least once a week ( sometimes more ) for the past month and a half? Before that I almost never saw her. That backroom as been a mess, more than a normal Christmas mess. The LOG ETL "quit" last week. I'm just hoping they don't fire our...