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We always went over the more common routines first: sequencing, coffee brewing, food handling/warming, etc. Then the difference in steaming milk for a latte, flat white, macchiato, and cappuccinos. Then we got them through the book before they got any more training behind the counter. The person...

I've never done it while working at Target, but another job I had, I have my direct supervisor a card that basically said inside "thanks for your guidance" because I learned a lot from her that most other supervisors there didn't give a care about. Otherwise I've just brought in cookie for the...

I remember having to print this last year after coming across it just before a favorite regular left some of us Christmas cards. Before I even knew about the card, my TL had opened hers, saw the giftcard that was inside ($10 Target giftcard I think), and proceeded to hand over all of them to our...

My old store used day dotes just for madeleines and the dream bars, otherwise we had a laminated paper that listed all the pastries, plus spots to fill in LTO items, with whiteboard marker. It was way easier than when we used to use day dots for everything pastry.

Thank you all for your kind words. This has definitely been a wild ride, though the past year has been toughest. Finding this forum has helped me with a number if things over the past couple months, especially reading tips from other Starbucks TLs or LS leaders like me who help run the ship...

After a collective 4 years at Target, I am out as of the 27th. I have worked about 75% of the store, worked my rump off, and dealt with some of the crappiest management I have had the displeasure of working under. My Target history involves being exclusively Target Cafe from 2012 to 2014...

So one of my old co-workers from my Target Cafe days (2012-2014) that worked Starbucks has worked at two standalone Starbucks locations since she quit Target in the summer of 2014. I asked her one day what AST responsibilities were at a standalone and she informed me neither store she'd been at...

Fruit flies also hate the smell of mint. We usually hide a couple tea bags of the mint majesty where guests are likely to not notice them (under a panini or between the metal rack and tray of the display shelf, recommend cutting off the string). It helped us a lot, though I am not sure if gnats...

I would check MPM 2.0 nearly every day that I worked, looking at sales and comp from the day before mainly. I also liked to check the week-to-date comp now and then. I mainly used it for positive reinforcement for the girls that worked those really busy days. We had this "Barista of the Week"...

I just know how she's going to react, again, I've worked with this woman for a combined 4 years, known her for 6. She kisses more STL butt than anyone else and thinks that just because she's been working at this store for almost a decade now that she knows everything! She may be in her late 20s...

Thankfully our ETL-HR is in today, so I got the chance to talk to her about it already. I may not be her biggest fan (she treats our POS STL like they are the greatest thing to happen to Target), but I was happy to see her get mad about what I told her. The GSA is off on Fridays, but the barista...

TTOGSA: I understand that you are cross-trained in Starbucks and have been for a few years now, but that does not mean you get to micro-manage my team. You are responsible for the front lanes, guest service, drive up, and photo lab, that's it. I do not want to call the store after one of my...

If you go onto workbench and just search for steritech, the first option that I get is "Store Food Safety Assessment". It brings you to a page with a ton of information, but on the right there is a link for an excel sheet titled "2018 Assessment Questions by Department". Then there is also the...

So I'm not TL, but I am the main AST that usually takes care of Launch stuff. Our other AST person is in high school and she takes care of the menu boards and other signage at the end of the night. We do not get allocated more hours for Launch set up, even though it typically takes me 2-3 hours...

In the box that our 9/6 signage came in, there was a smaller box labeled for the 9/18 launch. If you didn't get it I would reach out to your DM, there's still time.

It should be on your FDC order guide. If it is saying discontinued I would mySupport it.

I worked for Target from 2012-2014, then again starting in July 2016 to current. My first two years I was strictly cafe and didnt have an issue with it because it was just paying my gas to get to college. When I came back it was hard. I interviewed strictly for Starbucks, but the same day as my...

Got a new one! TTO Starbucks TM: Why do you only set your availability for 6 to 1 when all you do is show up half an hour late or just call in. Then at some point you tell me that those early shifts are "too much of a hassle to wake up for". I can't wait for your transfer to another store at...

See I'm a total night owl so I wouldn't mind that! But I hate closing our Starbucks because the ETLs harass you to clock out on time even if things aren't done. It's a pain when you get those four people that walk up a minute before close.

Does yours also disappear for 30 minutes plus to "use the restroom"? His TL is a friend of mine and is great (been at our store for 4 years now and helps electronics when they are busy and he isn't), but any day the TL isn't there, a good 3+ hours is spent on long breaks, bathroom trips, and...