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Trust me, I'm asking every guest. Whether they are buying a banana, up to a new tv or gaming console, each guest will hear me ask them about the RedCard unless I see one in their hand, so I know what it is like to go an entire shift and hearing nothing but no this and no that and I'm not...

If they are still unloading the cart they definitely aren't going to be paying attention but getting the information to them before they start pulling out money and cards. If they are just standing there waiting for me to finish ringing them up I am talking to them about the cards. FYI: Just...

I understand that you are expected to help your team succeeding but just wasn't sure if a personal conversion was looked at also. I would be more inclined to hold myself accountable for getting my conversion to "lead by example" as that is how I believe people take you more seriously when you...

For the GSA's out there, how has your conversion changed since becoming a GSA? Do you still perform or is the focus now on getting the team to reach their conversion over getting your personal conversion? I know GSA's are known to get the random RedCard but are they measured on their...

The team isn't really appreciating the TL we have now. It's push,push,push with the TL. Since our last TL left just hasn't been the same on the flow team. We use to be awesome at getting the trucks done. I love the flow team and enjoy the work, just nobody else really does. We have a select...

Absolutely. The team's simply not working with any kind of urgency. The work at the same pace whether the truck is a 1000 piece or a 2000 piece. We've been trying to get our unload time down to an hour so that we can get out on the floor earlier, but we haven't had much luck with that. I am...

HA our flow team is trying to get our rewards party for this month but we can't because we can't meet our goal times :/ We were suppose to be getting our goal times on 3 consecutive trucks to get a party but that never happen so we changed it to meeting our goal time 3 times this month and we've...

These "behind the scenes" workcenters could really use more recognition. Personally, If I were you, start giving vibe, team, and sales recognition cards to people in these areas. Its nice getting recognition from your peers especially if you have been working along side these people or seeing...

I think people are afraid of asking at the start of the transaction is that they feel they may be being to pushy with it so if they wait till the end then they can kinda throw it at them and then let them decide. Something I want to do with our cashiers is help them understand that instead of...

The automated system is actually the quickest and easiest way to get logged into EHr. The sytem will ask you a few questions to ensure it is you and then give you a temp. password to where you can log back in and then change it to your own password. Make sure that you are not locked out if you...

I have plenty of experience in all areas of the front end just not in running it by myself. I have a "gold" conversion score, know the ins and outs of the service desk and helping guest at the wedding/baby. This will be a lateral move for me so I guess we will see if my HR thinks I have what...

Hey Everyone, In preparing for GSA position, what are some of metrics that are used in the front? Besides RedCards what else is the front end responsible for in staying Green? What would you say is the most difficult part of the position? ~JTFLOW

I'm going to ask for a promotion to Flow Team Lead. What would you say would be the biggest case I could make that could put me in the most favorable position to show them that I am ready for this position? I am the most highly sought worker in all areas, I have great work ethic, and am...

I never got my 90 day review either. Which is fine because I have been one of the very few people they can count on to work. I am on flow and shortly after started getting salesfloor shifts, obviously got cashier shifts, HR says I am the first person they will call when they need help in any...

After we went through our remodel we lost a lot of stuff in the electronics area, like the guitars, radios and other stuff. Probably because they were low sellers but wonder if they will bring that stuff back.

THIS! Why our cashier speed scores tank after one of these customers! http://safr.kingfeatures.com/idn/etv/zone/xml/content.php?file=aHR0cDovL3NhZnIua2luZ2ZlYXR1cmVzLmNvbS9SZXRhaWwvMjAwNi8wOC9SZXRhaWxfdHMuMjAwNjA4MDZfOTAwLmdpZg==

The other day I was cashiering and my GSA saw that I had a customer with a cartload of clothes with hangers so she came over and took off all the hangers for me. Greatly sped up the process of getting the customer through the checkout. Couldn't thank her enough for her help!!

This is exactly what I do. Before we got new hires in on the truck I was one of a couple of people who would stay and finish the truck push. Other than that I have worked with cashier shifts, ad set, pushing line and am now working on getting backroom trained. I'm usually scheduled for 15...

I believe that Electronics area requires a lot of discipline and continuing to expand your knowledge on the area. Having the knowledge and a great guest service your success will be just as good the others in your store. Best of luck to you in Electronics!

I like the idea of opening the boxes before stocking. Although we don't bowl out HBA, I think I may have to try this in our dry market area. Although I can get through an aisle pretty quick, I'll have to see if this can speed me up even more!!