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You sound like a great leader!! Glad to hear your dedication to your team!! They are lucky to have you!! Here are some things we've done for our team in the past: Divide team members into teams, usually headed by an ETL (to get more involvement from leadership), and see who's team gets the...

I'm a state away! Probably 8-9 hours from the border... happened twice now... Makes me wonder what's going on, how can it be getting shipped to the wrong stores!?!?

It happened again to me tonight!!! It was a piece of furniture! Had to call ETL-HL, she got us the DPCI from the strip label... but this HAS to be affecting counts!!

I had a guest trying to return a shirt using her (non-REDcard) debit card. It kept saying "Item Not Found" but she insisted that she used that card and that she never keeps receipts since we can look it up for her... blah, blah, blah... Well, come to find out, the shirt was tagged for the...

I'm with you there!!! My cashiers are vultures!! If I go a shift without someone asking me "What do I get for my REDcard!?" I will die!!

My two cents: Work on developing GSA's or other interested cashiers. Once you get your peers achieving the same excellence as you are, it won't hurt them so much if you move.

I would talk to your GSTL or ETL-GE and let them know that you are interested. They can work with you on developmental activities; it also wouldn't hurt to volunteer to take on projects. I have 3 gals I'm trying to develop and each one has a captainship; The Vibe, Loyalty Cards, and Selling...

The advice I give GSAs is to partner with TLOD and LOD if you are having issues. By the time you relay the message to your GSTL, it will be too late. Have a leader in the store take care of issues that are not part of your core roles, and they will do what is necessary.