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Thanks to everyone who replied. This is really helpful.

Hi! I have been a salesfloor TM for 2 years. Recently I was moved to Electronics (because they are understaffed) and then that's when I paniced, lol. Luckily I found this place and I already love it here :)

thanks for responding. Is the Electronics Champion Training something I need to ask my TLOD about? Also is there anyway to tell what items I can sell with the service plans? Again thanks for the help. I feel like I was just thrown into electronics with no real guidance. Which is really...

Hey! I was just recently put into electronics with no real training and no prior experience in that department. I have been able to pick up some stuff on my own but there are a few things I'm lost about. What is a ESP? Occasionally I am asked by my TLOD what percentage we are at with AAR...