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  1. Y

    Archived Stupid Question

    Sorry if this has been asked before. Who is my supervisor? I only do guest services, and the other day I had to call in sick and they asked who my supervisor was. I said "well, I'm a guest services team member", and they said "Oh I'm your supervisor". I'm still not sure who I spoke to on the...
  2. Y

    Archived Quick Guest Service Question

    Thanks! That's a pretty good philosophy and it's pretty much what I do now
  3. Y

    Archived Quick Guest Service Question

    I did have a coworker tell me one time not to do it and then another coworker tell me to only do it if its less than 5 items. I'll try asking a higher up when I get the chance! Also had a guest the other day act surprised when I said I couldn't (we had a super long line) and she said the whole...
  4. Y

    Archived Quick Guest Service Question

    Sometimes there will be me and one other TM working at GS, and someone will come in to do a return and then say "Oh and I have some items to check out" and start putting them on the desk for when I'm done doing their return. If there is a line of people behind them, I'm supposed to tell them I...
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