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I've rung up this mother/daughter at least 30 times at this point, I'm fairly certain that they have no transportation to and from the store, as I always see them walking from pretty far away down the road when I'm arriving sometimes. They are the sweetest and I love when they come in, and...

TTO "Guest": Nicely done. You created the highlight of my month by simply existing in the store for about an hour. Was walking back to the service desk back from my last break of the day and I notice 2 police officers walking out of AP's office, split up, and start slowly moving around the...

I didn't have the mental capacity at that point in the day to even realize that portion, pretty soon after I facepalmed a bit - so she got away with it a bit, probably why she wasn't upset at all when I stopped the further portion of it.

Over the walkies earlier tonight (I was at the service desk) *Food ave guy comes over and asks me to tell the LOD he's all set for the night* Me: LOD please, LOD LOD: Go for LOD Me: Food Ave is all set LOD: Alrighty thank you, tell him to have a great night *10 seconds later* GSA: LOD please...

Cashier problem (although more of a specific personal problem than general cashier): guests who believe me to be a female from behind when I'm stooped down zoning or have my back turned (I have long hair, and I have a small and very slim build) as if long hair automatically means female. Or...

I like the idea here - I may start working hardlines more often soon (got permission to pick up my first full solo hardlines shift this Saturday night) so I'd love to see how a standard day-to-day basis on the floor can go.

TTOCouponer: I get that you like to go to cashiers who you think won't say anything, but I've rung you up multiple times now, enough to know "here we go" when you get to the line (and trying to look genuine by offering the guest behind you to go first, just so I could joke with that guest after...

TTOG who hung up on me while working the service desk today (first time that's happened to me so far): I'm sorry you don't understand the difference between an online website and a physical store, but there simply isn't anything we can do at store-level to cancel an order you started ONLINE and...

TTOG: who went along with my "I barely know what I'm doing and I hope this works" attitude tonight while fixing one of the photo printers...you took your time doing the rest of your shopping and waited another 20 minutes once you got back up front for the printer to re-start after the paper jam...

TTOGSTL: I know I can get "enthusiastic" and talk really really fast paced at times (and I know it annoys the life out of you at times) but thanks for still being awesome all the time...especially tonight, for helping me take care of a guest tonight who ordered photos via Shutterfly for her...

TTOCashier who, on his first day of doing reshop (busy day and they needed help), reshopped almost all of the online order items in the back of Guest Services...there are now countless orders items spread across the store with name stickers on them that are probably going to be sold before we...

That's how I usually act with guests who complain about prices. I'll say that and play dumb and gauge their responses...usually they keep persistent but every once in a while I'll get someone who doesn't bring it up again after, or says they'll take it anyways at the actual price.

TTOGSTL: Thank you for giving the "red card speech" so relaxed to me. I know you feel a lot of the pushing-for-cards is silly but you really made some good comments that made sense to me that I can use in the future when asking guests about the card. TTOETL-GE: Thank you for initially sending...

TM: LOD please, LOD LOD: Go for LOD TM: Are you busy at the moment? LOD: I'm busy working, you should try it some time *audible laughter and "OOOOOHHHH"'s from TM's a few aisles over* TM: Funny...can you go to 4? I'm normally a cashier but was assisting with reshop/zoning and had a walkie, I...

TTOETL: You sprained your ankle/messed up the ligaments a good bit and yet you still managed to stay as happy/positive as always while using crutches all day (and even a wheelchair at one point). There's seriously nothing that you can't pull off while still staying positive, it's really respectable.

TTOETL-GE: (more of a rant than a note, apologies) My classes have started again and I fixed my availability properly, thanks for that. However I have more classwork than anticipated so I put my request in a second time but with a lower hours-per-week and an extra day off, and told you to look...

I had a guest ask me that yesterday while I was in a kinda snippy mood and I did respond "you can't bring it back?" and she kinda shrugged, rolled her eyes, and did in fact bring it with her that time. Normally I'll do them a favor and grab it for them but I had a crazy long line and couldn't...

TTOTM: Thank you for responding so quickly last night during a crazy rush. Down 2 cashiers (one call out and one on break) and we had a line 3 times longer than I've ever seen it before in my life. GSTL was stuck at the service desk with an issue so I used the additional help button, which...