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In my first Target we had a closed sign that was put up as I turned off the lights. I'd still get guests asking if I was closed. I'd just say "yes we open tomorrow at 9 AM". These are the same people who will look at the out of order sign on the popcorn and say "So I can't get any popcorn...

I know how you feel wageslave. About a year ago I had "THE COUPON LADY" as my last guest. You know her, there's one in every store. She comes to my lane as the lights are going off, with a heaping cart. She then watches me like a hawk to make sure everything rings up at the right price. It...

I would have just stood there until they unloaded the cart. I wouldn't have asked for things. I hate when guests seem to be afraid to place stuff on the belt, especially clothes. I know the belt can be dusty and sometimes wet from frozen food, but you do plan on washing your clothes before...

We all hate those guests who can't put their phones down for a few seconds to check out. I had one the other day, she didn't even acknowledge the cheery "Hi there" I gave and acted like I was invisible. When one of the 3 items she had asked for a price I tried to ask her if she knew. She shut...

We have a hearing impaired cashier. She is very good at her job and is very friendly. Most of our regulars know she can't hear well and will make sure to have eye contact or get her attention if they need to say something. There was one "lady" a few weeks ago who was so rude to her because...

The last Target I worked at had only a couple feet to stack bags, when that got full and the guest hadn't made a move to put the bags in their cart I would stack them on the floor. This usually got the guest moving. At the Super Target I'm at now we have a lot more room, but there are still...

I was working guest service when this woman comes in to return a computer game. Guest: "I need to return this, it don't work." Me: "Is it defective?" Guest: "I don't know, it just won't run." Me: "Did you check the computer specs on the box?" (pointing out the specs on the side) "Does your...

To that guest at the Pharmacy who screamed bloody murder because her meds were in a blister pack. "I have arthritis you know, I can't push these out." she screamed. "You there." pointing at one of the techs "Put these in a bottle now!" I take them back to the tech and she tries to tell the...

The express lanes where I work clearly say 10 items or less. Most will try to keep it to that or if they are over a little will apologize. I've had some who just don't even look and unload 20, 30 or more items on the belt. If I see them before they unload I say something, but it usually so...

I went into a local Walmart after getting off work and the cashier is staring at me intently. Finally she asks, "do you work at Target?" I look down at the Target name tag and the red shirt with the bullseye on it and said "yeah, how'd ya guess?" She leans over and whispers, "are you guys...

When we went Pfresh last year they replaced our Food Ave with Starbucks. I decided NOT to apply at Starbucks, after working FA for 4+ years I'd had enough of food service. I still get my old FA guests tell me they miss the popcorn and hotdogs, but I'm glad I didn't go to Starbucks. There are...

I love that one. Plus when I'm standing at my lane, with the light on and have greeted the guest, they will still ask "are you open?" :facepalm: One day I'm gonna check my zipper and say "Oh God, not again!"

This is to all the seasonal staff that has been let go. Sorry you no longer have a job with us, maybe it was you, maybe it was Target, maybe it was karma, who knows. I hope you find a job, but for the most part I'm glad you're gone. Nothing personal you understand, I actually like most of...

I got a VIBE card for my dealing with the inflatable Santa guest. (see scary guest thread) I have not heard about any scratch offs, so I assume we're not doing them. I am curious how much money it's costing doing Vibe stuff. The number of times a day I just have to change the price because...

About once a month they will clean the microwaves and fridges. Normally it's up to any tm who has time or more than likely the operator. I have cleaned those microwaves out and really wonder what people do at home when stuff splatters? I have only once had to clean the fridges and I can tell...

Ewww, missing pets?!? That's very sick and that kinda describes that guest. I didn't mention what he said about the Easter Bunny. Anyone like rabbit stew? Yeah if I every write a book about my years at Target he's going to have a chapter all his own I think.

Ok, in my 10+ years with Target I've had all kinds of guests, the whiners, the complainers, the I'll never shop here again ones, and even the sweet as pie ones. Today I had a real weird one. I was doing a pull in Market and a guest comes up to me and asks for help. I of course say, CIHYFS...

I've done a lot of outside searching for guests, both as operator and guest service. It's way easier as the operator. You only have to hand guests trying on clothes a number. The FRO people at my store were anything but lazy, but it remained a tough impression to break. Mostly it was other...

I miss the days when we had someone manning the phones all the time. We had far less loss at the fitting room and calls were less likely to be dropped, plus easier to put on hold. rewrap/repackage was much easier to do when seated at a desk. I think it was thought that someone sitting was not...

Yes Really. Being a cashier/guest service tm I occasionally answer the phone. Unfortunately some of our phones are on the ancient side and accidentally hanging up on a guest does happen. When the guest calls back, if I'm the one answering the call I will apologize and try to make things...