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You don't seriously think the guests care or notice things like that right? At least once a week I'd be walking to the break room with a pizza or some other FA dreck in one hand, drink in the other and someone would ALWAYS ask me where to find something.

I LIKED it when I would be working the guest service desk/GSA and a guest who I didn't recognize would walk up to me and say "Hey watchdog, good to see you again!" and later realize I didn't have my name badge on. I swear I had friendly stalkers at my store.

The closing team being dumped on seems to be an ongoing problem at many of our stores.

Guest walks up last night. "Do you have replica Oscars?"..."No, sorry", "Okay, do you have puzzle glue?"..."Sure they are on the backwall of toys near the games with the puzzles"... "One more thing do you have Orca themed items"..."Uh...we might have....orca puzzles??" Now that it's all...

I still say you should have to be able to pass a test of some sort. Sounds kind of big brothery, but at this point I'm sick to death of hellspawns running around destroying things.

and that's completely understandable! It's the guests who start ranting and RAVING over it that just blows my mind. We didn't press the secret "screw you out of your 5% discount" button lady!

To the guest that did a no-receipt return on ANGEL TREE GIFTS: You are a despicable human being. What makes you even more evil is the fact that you even mentioned they were from Angel Tree to begin with. You said the clothing didn't fit (even though angel tree stuff tells specifically what size...

and THIS is why you're a Senior Member lol, thanks Hardlinesmaster!

Last night I had the most bizarre guest. I asked him if I could help him find something... "Do you guys have "birthday"...ya know??" "Excuse me??", thinking I had misheard "Ya know...."birthday!" do you carry "birthday??" At that point my brain shut down. My supervisor walks over, sees the...

Hahaha, you are now my hero sir! I've gotten to the point where I tell all my cashiers to write the date on 5% off reward cards since people "forget" that they use them one day, and try to use them again a week later. Then they yell at the cashier because they couldn't have POSSIBLY used it...

Echoing the stamps sentiment. I always send them to Kroger next door which actually has stamps AND newspapers. Would it really be that hard to let us sell stamps at the Guest Service desk?

With the way our schedules change, this would never work for our store. Well it would work, but people would never be in at the right times hah!

Wow, I had no idea that was even possible. Like any night though, we survived without her, I just needed to vent :)

To the cashier who went home early due to "hot flashes". You're in your 20's, hot flashes?? Seriously??? To the cart attendant who came in 4 hours late to his shift. Yes you are a hard worker when you are here, but I am quickly losing my patience with you. Even after I ask you to stay a bit...

I think one of the reasons we have so many people using the kiosk instead of the seemingly better option (uploading through a service from home such as Shutterfly) is again we lose SO many of those orders. Sometimes the guest will even bring in the printout of the email that says "Your...

That's EXACTLY what this guest did, although she did have it pulled up on her phone as well. She missed the block of text on it telling her about loading it into her account though (which I completely understand, there was quite a bit to read)

I'm not going to lie, before working in retail I would go into a Kroger/Wal-mart and be infuriated at the checkouts. "They have 18+ lanes and only 2 are open??" Of course, now my eyes have been opened to the reality that those other 16 lanes are generally used about 5 times a year and only...

To the guest with the e-gift card: I am truly sorry that you received one of these. Apparently to make the e-gift card work in store, you have to load it into your account and then you're able to pull it up with your smartphone. The phone then displays a scannable barcode and it works like any...

To the two team members who worked doubles yesterday due to callouts: I could not have done it without you guys. I feel bad that some people have guaranteed 40 hour weeks that do half the amount of work that you two did tonight. Please oh PLEASE let them keep you after the season is over. To...

To the ONLY rude guest returning your jewelry armoire at Guest Services this Friday: You paid for it with $40 worth of gift cards and $5 cash. I'm sorry you think OTHER companies would just give you $45 cash back instead of another $40 giftcard and 5 bucks back. I apologize for it going on sale...