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I love it when a giant SUV parks in front of the cart bay doors. Almost every day I have to walk up and knock on their window and politely ask them to move so I can bring a row of carts in. I can understand it if it's a simple return, or a quick buy on occasion, but it happens all the time...

1.) I was at Guest Service, a guest came in and asked: "Do you guys sell any cold soft drinks here?" "Um yeah sir, we do. We have coolers at the check lanes over there (point), we also sell cold drinks at Food Ave and Starbucks over there and there (pointing)..." What store in this country...

We had a guest in her 40-50's (guessing) walking into our store carrying a toaster oven to return it that got hit by a running deer. That was over a year ago, but it happened. She looked shell shocked when she came in to process the return. She was shaking from the stress. After she told me...

I'd like to throw out some recognition to the a$$ that is a regular (although I still have yet to identify him) the code brown's I've been receiving this past year. He assaults my friggin' men's room stalls. He lays down a layer of 5 or so on the TP then blasts to Uranis or something because...

So true. I get these all the time. I've had to hit the additional assistance button on several occasions because I can't get off the phone with a guest no matter how hard I try and it annoys the hell out of me. It's as though they think we have nothing better to do so they'll give a 30 minute...

Happened again today. I got it even worse today. I had to take a 2 minute crash course on how to do photo and do Guest Service on top of it. I was scheduled cashier, but those photo and g.s. team members called off, as did 2 cashiers. So I had to go do that. I had a man that came in with a...

No, it was Practical Magic with Sandra Bullock. She probably paid 5 dollars for it. Furthermore I never accept expired coupons. I had a guest get upset at me most recently for refusing to accept an expired coupon because she was out of town at the time and it was 2 days past. She asked for a...

Oh I have this problem, at Guest Service, not really anywhere else. I honestly go above and beyond to help when I can, but sometimes...... They'll rip your friggin head of man. I'd never lash out at a guest that treats me like garbage, I just go put my head in a tank of water and scream under...

I thought it would be fun to post things you wish you could say to guests that get under your skin. Ya know the moment where you turn red, steam is coming out of your ears, and you go home with a bloody tongue because you had to almost bite it off to prevent you from blowing your stack. These...

http://www.youtube.com/watch?v=5PN6xemdjik <-- This was me when I got home last night. I need a vacation. WARNING: Contains a couple bad words, so if easily offended.....you can't say I didn't warn ya.

:spiteful: Trying to return a movie that was opened because "the audio didn't work". Then chewing me out for 10 minutes verbally assaulting me calling me every name in the book. I was ready to throw her across the room. Had to go on break afterward I was so irate and pissed off. I was ready...

I was so upset I took off both shoes and one of my socks. http://www.youtube.com/watch?v=obycGT3Wg-U&feature=related

I was checking out a guest (I was cashier today) and as I was reaching the end of her items she was looking around and asked her: "Mam can I help you find something?" She asked where the gift cards were. I told her "Of course mam. On the top of my check lane above the gum right here."...

Guest Service Duty "Hi mam can I help you?" "Yeah I bought 7 waters and the system rang it up as 1:02 and it was supposed to be a dollar even.. 14 cents............omg we're doomed as a society. *face palmss

That came into my store today while I was at Guest Service and left a trail of feces about 15 feet long from the rug on the entrance way to the restroom area into the men's room, and all over the toilet. I'd also like to thank him for being kind enough to take off his boxers and just leave them...

FYI - I'd have to write you a great team card for giving that little extra for this guest.

Mary Mother of God, this has to be the funniest yet most awkward situation I've ever heard of. What are you supposed to do, take her about back and give her a sample? LOLOL!!!

Oh I had one yesterday giving way too much information. Not only did he tell me his life story, he also went into graphic detail about how absorbent our brand of underwear were. He was returning a set because one of them were damaged.... I about gagged handling them to throw it into the reds...

I wasn't there for this one but I was told about it. One of our GSA's was working as an opening cashier. I came in around noon and she told me a woman who was, shall we say little too pleasantly plump, was turning to swipe her card. I guess her gut apparently depressed the gas pedal on the...

I don't know how many times you want me to repeat myself. I said it before, I'll say it again. 1.) I did not create this topic to anger anyone. 2.) This is focused at the people I KNOW are perfectly CAPABLE of walking. If you have a medical problem, that's different. I get it. Use it...