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Do the Square Trade plans have DPCIs? A guest wanted a plan with a TV, but it didn't prompt at the register. Called for an LOD... none of them knew what to do.

So, we've started really pushing Squaretrade in my store. Any tips or tricks on making the sale? Any good icebreakers or ways to put it to encourage the guests? Thanks!

Fairly recently my hours have been steadily getting cut back (my new schedule I literally have 4 hours!). I have been asking for any hours the store can spare & was happy when the store HR offered me two closing shifts. I took them without hesitation assuming they would be sales floor hours. I...