Air Conditioning not working ?

Jun 30, 2022
I work a store in Southern California. It's been really hot here that last week or so, but it seems the AC in the store hasn't adjusted. I work in a 2 story store and while the 1st floor is very warm, the 2nd floor is downright miserable.

It's been this way for about a week. Management is well aware as we get several comments per day from guests.

Is this happening at your store ? Just trying to figure out if it's a repair issue or a "value engineering" (cost-saving) issue.