i write the schedule for the front end. Max creates the schedule and then i edit it. I do quite a few edits though and make the schedule how i want it to be.
As a GSA, I had a lot of input on the schedule. I made it very clear who I did and did not want with me on a closing shift.
In my first store, I wrote the photo lab schedule and would give it to HR every wednesday to key in. I was just a photoTM, but I kinda captained it.
I do the scheduling for our front end, too. I just started and it's all kinda confusing to me. Why does it pull to 60% when we have plenty of TMs? Is it because we have so many TMs with weird availability? Out of the 75 or so GE TMs, 50ish have availability issues.
As a GSA, I had a lot of input on the schedule. I made it very clear who I did and did not want with me on a closing shift.
In my first store, I wrote the photo lab schedule and would give it to HR every wednesday to key in. I was just a photoTM, but I kinda captained it.
Wow, your ETLs must be complete push-overs.
So they let GSAs essentially decide who gets their hours cut and who gets more hours based on who the GSA is personally cool with? That's smart management if I ever saw it.
At my store, TLs don't even get a say in scheduling. If a GSA of all people started telling an ETL to schedule based on who he/she liked working with, that GSA would be slapped down so hard......
As a GSA, I had a lot of input on the schedule. I made it very clear who I did and did not want with me on a closing shift.
In my first store, I wrote the photo lab schedule and would give it to HR every wednesday to key in. I was just a photoTM, but I kinda captained it.
Wow, your ETLs must be complete push-overs.
So they let GSAs essentially decide who gets their hours cut and who gets more hours based on who the GSA is personally cool with? That's smart management if I ever saw it.
At my store, TLs don't even get a say in scheduling. If a GSA of all people started telling an ETL to schedule based on who he/she liked working with, that GSA would be slapped down so hard......
Wow, so you mean the whole time I was only picking people I liked? Oh my god. I never realized it. I'm a terrible person!
No, not quite. My ETL-GE didn't even look at the schedule. My GSTLs wrote it. I went to my GSTL and told him exactly who I wanted to close with me because of their work ethic. I didn't pick my "buddies". I actually picked a bottom performer to be on my night with two top performers, hoping she'd improve based on who she worked with. Saturday nights I had an older woman - who liked to work every weekend night - who did the ad at guest service flawlessly. She always left guest service looking spotless for the sunday morning team.
I picked people who would work with me to get the front end looking like the best store ever. I was able to follow-up on my promise to my TL, and he gave me the freedom to pick who I closed with.
If an ETL-GE isn't capable of figuring out what schedules works best without a GSA telling him/her, then that person shouldn't be an ETL to begin with.