I don't know how the average hours are calculated for team members (computerized, or done by team lead/ETL's in store), but mine is severely inaccurate. I usually work about 48 hours per week (no overtime, because my state is weird and requires time and a half on Sunday's, so Sunday hours do not count towards overtime). However, my average hours always seems to come out to 28-32 hours every time I check. The only reason this bugs be is because I can't use vacation time when I take a day off because MAX says I worked over my average hours. Has anyone else run into this? Could it be because I only work Summers/school breaks since I am a college student now?