ClearanceMaster
Price Accuracy TM
- Joined
- May 31, 2013
- Messages
- 822
My ETLs are horrible. Most of the time they are sitting in the office doing absolutely nothing on the computer. They are bosses, not leaders. The only time I see them on the floor helping is when my STL gets chewed out on a visit.
We've had a few tms transfer recently and told us just how miserable our store is. I mean, all targets have their ups and downs but I believe all our problems are with our leadership. I've seen our store better and I know it can be better but I am being made out to be a negative person because I am explaining to them what our problems are and they just don't want to hear it.
An example. Softlines TL has a vacation and it's been planned and approved for weeks. All of a sudden the ETL is trying to force her to come in, and I quote, "so she doesnt have to work in softlines the next day".
Our LOG-ETL was told on numerous occasions that on sunday morning the ad wasn't being put up correctly and on his sundays he won't follow up with anyone to see if they are up, only yells at people when he asks why they aren't done. So I audit the signing cart today and there's a bunch of signs still there. I tell him and I get a blank stare. So I'm like "whatever I'll go put them up, I'm already over today but if I don't do it, it wont get done" and walked away. Now tomorrow I'll probably get talked to for being negative by my TL.
Also today, the Skylanders new release at 8am wasn't out on the floor. I tell the LOD and electronics tm and she was of no help. So I run back to lockup and I dig through tubs and find the stuff, bring it out there and help electronics push it and the POG isn't set correctly. Half the product doesn't fit on the peg, the capacites were way off... it was a total cluster. I tell the LOD and I get no response so I'm like "fine, I'll just fix it" and in return I'm told to not forget to fix the SFQ and capacities.. so im sitting there adjusting a shelf and a bunch of pegs, and she has no worry that I was scheduled pricing today after my endcap audit. Didn't do much of either today but got more accomplished than my LODs..
I'm just sick of doing THEIR job. They get paid way more than me to deal with this kind of stress. I run my team for my TL and I let the LODS know any problems before they have an opportunity to blow up but nobody follows through and I feel obligated to get it done, even if Its not directly my job.
Our last chat session I let our STL know the problems I was having with the leadership team and it seemed to get better for a few weeks but it all got messed up again.
Anyone else feel like they have a great team but horrible leadership so the store can't thrive the way it could?
We've had a few tms transfer recently and told us just how miserable our store is. I mean, all targets have their ups and downs but I believe all our problems are with our leadership. I've seen our store better and I know it can be better but I am being made out to be a negative person because I am explaining to them what our problems are and they just don't want to hear it.
An example. Softlines TL has a vacation and it's been planned and approved for weeks. All of a sudden the ETL is trying to force her to come in, and I quote, "so she doesnt have to work in softlines the next day".
Our LOG-ETL was told on numerous occasions that on sunday morning the ad wasn't being put up correctly and on his sundays he won't follow up with anyone to see if they are up, only yells at people when he asks why they aren't done. So I audit the signing cart today and there's a bunch of signs still there. I tell him and I get a blank stare. So I'm like "whatever I'll go put them up, I'm already over today but if I don't do it, it wont get done" and walked away. Now tomorrow I'll probably get talked to for being negative by my TL.
Also today, the Skylanders new release at 8am wasn't out on the floor. I tell the LOD and electronics tm and she was of no help. So I run back to lockup and I dig through tubs and find the stuff, bring it out there and help electronics push it and the POG isn't set correctly. Half the product doesn't fit on the peg, the capacites were way off... it was a total cluster. I tell the LOD and I get no response so I'm like "fine, I'll just fix it" and in return I'm told to not forget to fix the SFQ and capacities.. so im sitting there adjusting a shelf and a bunch of pegs, and she has no worry that I was scheduled pricing today after my endcap audit. Didn't do much of either today but got more accomplished than my LODs..
I'm just sick of doing THEIR job. They get paid way more than me to deal with this kind of stress. I run my team for my TL and I let the LODS know any problems before they have an opportunity to blow up but nobody follows through and I feel obligated to get it done, even if Its not directly my job.
Our last chat session I let our STL know the problems I was having with the leadership team and it seemed to get better for a few weeks but it all got messed up again.
Anyone else feel like they have a great team but horrible leadership so the store can't thrive the way it could?