- Joined
- Jul 13, 2012
- Messages
- 90
Today we had a pair of worn and broken shoes returned by a new TM, I brought them to my GSTL because it was an issue, but mostly because my GSA told me to. :/
It was the second time today, I'm starting to think that we need to take some time to retrain a bit, not over everything but over small details such as that. Like how we don't return opened electronic items, hygiene products (unless defective).
But how like I had a guest bring me super glue that he wanted to return because "It didn't do what he wanted it to."
I was confused on whether I should take it or not, but ended up taking it in the end.. I still don't know if that was ok.
Am I the only one wishing we could get precise training? Or a manual?
It was the second time today, I'm starting to think that we need to take some time to retrain a bit, not over everything but over small details such as that. Like how we don't return opened electronic items, hygiene products (unless defective).
But how like I had a guest bring me super glue that he wanted to return because "It didn't do what he wanted it to."
I was confused on whether I should take it or not, but ended up taking it in the end.. I still don't know if that was ok.
Am I the only one wishing we could get precise training? Or a manual?