Here's the story, in my store right before 4th quarter our Flow TL left the company, she was absolutely phenomenal, she was knowledgeable, hard working, respected & well liked by the team, overall just a great leader. So, our store was inevitably going to have trouble filling her shoes. After a few years as Backroom/Instocks TL I was ready for my next position/promotion so I mentioned to my ETL, I'd be happy to take the position. Subsequently I was offered the flow position. When I assumed my position, inventory was right around the corner, 4th quarter planning was underway, and boom before I knew it we were going overnight, taking 7-9 trucks a week, doubles here and there.. Soon it was black friday and Christmas followed. Needless to say, I was more worried with "coming clean on trucks." And doing what was required of me when it came to the team aspect... Such as forming a good relationship with my team and team members, and promoting a healthy team culture.
Basically what I'm asking, plain and simple. What do you do with your flow team that makes for a great relationship, and what do you do to keep your team members happy? Also what do you do personally to just be well liked by your team members?
Basically what I'm asking, plain and simple. What do you do with your flow team that makes for a great relationship, and what do you do to keep your team members happy? Also what do you do personally to just be well liked by your team members?