- Aug 20, 2011
I am going to start getting cross-trained for cash office in a few days. Any advice, tips, or tricks? I will have someone with me on the first three days, but after that I am on my own and a little nervous!
What's your position?
Right now I'm a guest service tm, possibly becoming a GSA in the near future.
Can someone else speak to this btw? I thought I read that anyone working Cash Office HAS to have email access... which basically means only old Cash Office Specialists, HRTMs, and GSAs could work in the C/O? I was just wondering how strict other stores are on this best practice, because mine is not?
Best practice states that a GSTL/GSA should be the cash office TM. Of course, in the event of a callout/other emergency, another trained TM can work it. Two weeks ago we had a callout, and one of our instocks TMs (former C/O spec) did it for us. This past week, we had our photo TM (former GSA) do it.
My old store had a former C/O spec (currently sales floor TM) still doing it to this day, with the exception of 1-2 days a week when the GSA would do it. In case either of them were unavailable, our HRTM was trained and would fill in as needed.
On this year's assessment, if your primary C/O TM doesn't have email access, you'll get dinged.
Here is a link for c/o:
There are several experts on c/o, here on the forum too.
Redeye, are you around?
239 is the bane of my existence. Coming in for these 7am shifts is exhausting.
Can't forget the music!