SD expects business as usual: follow all DBO expectations including: zone/reshop/push/1:1/backstock/SPL/pricing while salesfloor and backroommare clean and clear of all merch.......and of course the utmost guest service. In normal times “good luck with that” but NOW, with having to wear a mask (slows me down cause i can’t breath !), half the team leads, drastically reduced tm coverage and very needy (cause they’re bored and lonely ) guests, HOW is it possible ??
walking thru the salesfloor today there were very few GM tm’s. Actually, there seems to be some departments that have people working once per week or 1 tm expected to cover multiple departments (i.e. Plastic, home improv, bath, bedding, home decor and sometimes also sporting goods). That MIGHT be fine for completing truck push but how can ALL the SPL and pricing get done too?
Short staffed in both chiefs and indians should warrant a little leniency on everything being completed 100% with perfect BRLA. Just sayin.
While tm’s that actually show up are being blamed for not finishing - what about all those NOT there ? Don’t they have some responsibility in the non-results ?
i won’t even vent about the seasonals.....I can’t even take newbies when our regular tm’s are here. ONLY newbies working is killing me .