- Joined
- Nov 15, 2013
- Messages
- 51
So I was just starting my shift, and a lady was riding one of those mobile things towards me. I thought she was getting food, but she ended up asking me if we have any other carts working. Apparently the one she was riding, 'til the wheels fell off, was dying. Long story short, she wasn't too happy with the lack of more mobile thingies ( I really don't know what to call them). She yelled at someone else after seeing my face ( I seriously didn't know what to do, my eyes said lost and my face said WOAH THIS IS AN ISSUE IDK HOW TO DEAL WITH WOW).
Question is..... How do I handle an angered guest /guest complaint?
Question is..... How do I handle an angered guest /guest complaint?