It sounds like you might be close to burning out bro. Maybe you should use some vacation hours and take a break.
Also, you CAN tell leadership you're prioritizing certain tasks over their attempts to make you do market pulls, or push rest of paper flow didn't complete due to payroll, etc.
Especially if it's related to food safety. If they tell you not to do it and do x, y or z instead -- document it on daily clean log / Saleb walk.
Then when sterirech comes and you get a critical once or twice in a row -- leadership will back off and let you do your thing.
Running a target store with general merchandise -- a trained monkey can do. There isn't anything that could become a public health issue. If leadership doesn't back off, pull out your food manager card. Ask the LOD if they have one -- most likely not.
Tell them to come back and tell you what to prioritize, once they understand food safety and what running a grocery section entails. In all seriousness, you need to push back if you feel like food safety is being compromised in the name of expediency.
I believe it is required of all LODs who are signed off to have completed the Food Safety Management course at least every 3 years. Every ETL/SrTL in our store is.
It is, but it doesn't mean that they understand what exactly is involved in ensuring said facilities meet standards, along with the quality of produce.
Okay. You said it better. Don't actually pull out the food safety card. I was simply embellishing in order to make a point -- the LOD may or may not have taken their "food safety" course. Regardless, it has absolutely jack and **** in regards to knowing how to run a grocery section.
My assertion was and is always this: perishables first -- dry market followed by general merch is lower on priority ladder.
Oh, you said you wanted me to grab that market pull and that paper tub? Sorry LOD, I have 35+ sales planners to do since my CTL and other PA have wkd off.
Oh, you have no sales floor coverage besides me, electronics and a poor soft lines TM in middle of day, so I have to do it? Sorry. I can't. I have to follow Best Practices and stick to my core roles. Plus do my CTLs job and bug venders about setting caps.
The point is simply this -- be polite but firm when you refuse to do what LOD requests. They only have as much power over you as you let them. We own Consumeables/perishables. However, I might be more inclined to help out LOD -- if they actually did their job and did pfresh walk with me when I radio it out.
Either way, that mindset certainly didn't prevent me from getting promoted and put on fast track for leadership. Going to use the **** out of that tuition bennies then Imma bounce.
Obviously, this requires knowing how to tactfully say, "Sorry, but making sure all the dairy racks are scrubbed down is more important than pushing dry market, paper or grabbing carts. Maybe try asking a floater or soft lines?
Oh, we had 6 call ins on a Friday? It's not even pay day? You don't say? Could it be cos people don't get paid enough to work the time theyre actually scheduled? Not to mention the lack of hours? Been there, done that."