Drive Up ideas

[employee 626]

I have a few ideas for drive up that I think would really help when TMs

• Scan a cart when preparing an order so another TM can take it and doesn’t have to scan everything again (this would be optional)
• If they double tap they should get a warning to not do it and wait 3 minutes before the clock starts or until can say they’re here. Charge fees if they keep doing it
• Similar to fulfillment the ability to see what TM/TMs are currently working DU
• Time slots?

 

[graydot]

Not that I practice this myself but it’s best practice to scan every bag only when the guest arrives for order accuracy reasons so Target won’t go for #1.
#2 has been beat to death on this forum and elsewhere. Target won’t go for that. Guest first. Right now they get a gentle reminder and I’m surprised they even get that.

 

[Hardlinesmaster]

The op needs more training with drive up & Starbucks.

 

[redeye58]

Right now they get a gentle reminder and I’m surprised they even get that.

If they do it at Starbux, they gonna get decaf.

 

[DBZ]

#3 you can already see who is working on DU
#4 never gonna happen

 

[employee 626]

#3 you can already see who is working on DU

Not unless they have an order and are currently working on it. I want it ti show TMs who are waiting for orders

 

[DBZ]

Not unless they have an order and are currently working on it. I want it ti show TMs who are waiting for orders

That's how it is for opu too