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Employee discount not working

Joined
Nov 28, 2020
Messages
10
I recently tried to make an online purchase. I've linked my team member number to my target account, tried putting it in as a promo code, and everything, but it keeps telling me that it doesn't exist. I can use my discount in stores, but what I want is online only, so its really inconvenient. I've checked and the item is something the discount should cover. Do you guys know what I'm doing wrong or what I could do to fix it? Thank you!
 
Joined
Nov 28, 2020
Messages
10
What is the item and are you putting the 00's before your employee number or starting with the first non zero #?
Are you paying with a red card or target gift card?
I've tried putting the employee discount on all sorts of items, things I know it should work on, and I've tried with and without the zeros. I'm paying using a giftcard
 

Amanda Cantwell

Service Advocate
Joined
Mar 27, 2017
Messages
6,566
Discount will work with target gift cards only.
and redcard!
I've tried putting the employee discount on all sorts of items, things I know it should work on, and I've tried with and without the zeros. I'm paying using a giftcard
contact target guest service and they can help add the discount to the account.
 
Joined
Jun 4, 2014
Messages
548
I recently tried to make an online purchase. I've linked my team member number to my target account, tried putting it in as a promo code, and everything, but it keeps telling me that it doesn't exist. I can use my discount in stores, but what I want is online only, so its really inconvenient. I've checked and the item is something the discount should cover. Do you guys know what I'm doing wrong or what I could do to fix it? Thank you!
Try it as a promo code with 12 digits. Just add zero's at the beginning until you get to 12 or try it without the zeros.
 
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