Lately people have come into my store and switching iwala lids. Since we set up owala bottle in the encap, it's so visible and more noticeable to those guests. I end up everyday with average of 5 to 10 bottles and caps mismatch. We have to defect those. Does the same thing happens at your store? Just like 2 years ago when teens come to our store and remove Spiderman and baseball athletes head action fugures as tick tock trend. So frustrating ggggghhhhh......