I don't think it was the greatest interview, but it was important for him to start off by saying that the breach is resolved, we're sorry, and here's what we're doing for you. His evasion of the "When did you find out?" line of questioning makes it seem like there's more to the story.
I enjoyed his answer to the question of when he first found out about it. The way he answered "Well, it was on Sunday" made it sound like "Duh, since it was a Sunday I wasn't working. I leave the sunday work to the peons in my stores. CEOs don't work Sunday."