Red cards have not been going well for me or my store. One of our super-red-card-getters who usually gets multiple ones a shift is now lucky if she can get one per shift. I did get two one week and another one the next week a few weeks ago, but no seems to want them. And who can blame them? With all of the bad press from the data breach, it's a wonder that business is so good at my store. Plus, it's not like we are constantly dealing with a brand-new batch of guests every day. We have a lot of repeat customers, and most of them either already have the cards or have decided that they don't want them.
I do try to tell my guests that because of the data-breach, our store is now safer than ever, but some of them still don't believe it. Also, a lot of people just don't want to take the time to do it in the store. No guest likes a long checkout (and by long, I mean a minute or two). To a guest, 30 seconds seems like a minute, a minute seems like 5, and so on. They are so impatient!
Yeah, I'm also really sick of "Is it safe to use my card?" and "Oh, I can't use my card here because of that thing." and "Did you all get that data thing sorted out?" And the crazy thing is, people usually ask this AS they are swiping their card. WFT? What if I were to say, "Actually, no, we didn't get that 'thing' sorted out, and someone in Russia is probably hacking your personal information as we speak." Guests. Good Lord.