Sometimes you know you are getting coached and sometimes you don't. Your supervisor does not have to tell you that a conversation is a coaching...this is something I always thought was bogus, however, but it is standard procedure at some stores.Hello, I'm a relatively new cart attendant at my Target store so there are quite a few things I'm not sure about since it is my first retail job. How do you know if you are getting coached? Also, is there anything I can do to prevent being coached?
Most etl's seem to either be feminine or have that nervous type of energy where they are like bobbing their head, shooting around glances like a gopher, etc, etc. You may not be and if that's the case then sir I apologize!I, for one, don't consider myself an "effeminate" male, but I digress. Yes, you are right the TM does not see any documentation that they have been coached, but as they say, "it is what it is." Anytime a TL or ETL has to give you constructive feedback on your performance it is "coaching."
If I need to pull a TM into the office for something they did, or to speak to them about their performance, I do so. I don't use Target-speak, I get to the point, but I also try to help the team member find ways to improve their performance. I do not tell a team member "you suck" and leave it at that. Unlike others, I want my team members to succeed in their positions be it Cart Attendant, Cashier, etc.
And they have to clean the restrooms (shudder).Seriously, Cart Attendent's are hero's in my book because they are going out in the middle of winter and bringing in those carts. Between trying to be run over by dumb drivers and being ignored by the rest of the team, how they find the energy to do their job is beyond me.
I tried to tell one of the new CAs that he had an important job and that I appreciated what he was doing even if nobody else did, only to receive the look usually reserved for politely dealing with the feeble minded.Seriously, Cart Attendent's are hero's in my book because they are going out in the middle of winter and bringing in those carts. Between trying to be run over by dumb drivers and being ignored by the rest of the team, how they find the energy to do their job is beyond me.
The actual cart duty is not that hard except for harsh weather. Its the combination of doing carts (max of doing 25 with pusher; 7 by hand), carry-outs, bagging lanes, emptying trash, cleaning spills, checking bathrooms hourly, managing the can/bottle recycler (some stores), taking back defects, emptying hangers .....kind of suprised how everybody is talking up cart attendant. I was gonna start flaming but then I realized I'm ignorant on the subject because I've only been a cart attendant at a grocery store. I'm sure target could come up with enough retarded stipulations and best team practices to make it a hard job.
actually cancel that, I have went out and got carts a dozen or so times at target. Granted I've never used the cart mover, so can everybody please explain to me what makes it so hard? You guys say the physical aspect of moving carts in cold weather? Well I invite anyone who said that to come unload the truck with me for two hours at four am!!!