Archived How much should a GSTL make and how much should a GSA make?

[Frontlanegirl]

As much it sucks to know that you are being paid the same as a cashier that started 3 months ago. Target knows that the GSA position is more like a platform for those that want to be promoted. There are going to people who will be fine with the pay understanding that if they do well in this role, there will be a better chance at getting promoted than just being a cashier. Also with e2e the salesfloor has way more responsibilities than they did before. I don't think there should be pay difference between the two.

Why buy the cow when you can milk it for free.

 

[keynesian]

Once the new model pilot rolled out, we gained a service lead and leader, there are only about 20 hours a week (if nobody is on vacation) where we dont have leadership at the front lanes. Our GSAs used to have to deal with a lot, we really only have one left who works a 5 hour closing shift 3 nights a week who does the old GSA duties that the leads/leader now do.

 

[Times Up]

You leave the company

Problem is people in those positions aren't leaving in large enough numbers to make Spot change the pay scale.

 

[starmaster1000]

Wow, that's some patent BS to know the GSA doesn't get much more than a cashier.

 

[BigEyedPhish]

Problem is people in those positions aren't leaving in large enough numbers to make Spot change the pay scale.

Yet. These changes aren't fully rolled out

 

[starfishncoffee]

Well, I just put in my notice, and I'll be surprised if they don't end up having to bring in in an outside hire. Not because I'm irreplaceable within my store -- everyone's replaceable, and there are certainly people qualified to do the job. I think that'll happen because no one in my store wants the job, and the lack of pay differential vs. the added workload is a big reason. (Our store expects a lot of GSAs/SEAs.) I know ASANTS is still at play, but at our store open availability is required. We typically work 8-hour shifts -- including one close a week, more if it's our weekend to close. If we're scheduled with someone who can cover our breaks/meals, great. If not, forget your 15s, particularly if you're the closer. I was waking up every night in a panic on days I opened and often crying before I went in to close. My DOCTOR told me to find another job. You know it's bad when that happens.

 

[starmaster1000]

What are the requirements to become a GSA, anyway?

 

[Anelmi]

What are the requirements to become a GSA, anyway?

Have a pulse.

 

[starmaster1000]

Have a pulse.

I have one of those!!

 

[EchoFoxtrot]

Problem is people in those positions aren't leaving in large enough numbers to make Spot change the pay scale.

McDonalds and pretty m uch most fast food places pay similar wages for dealing with very similar guests. It's pretty standard.

 

[Kompa]

Both are useless. You don't need a leader to stand at the lanes and point people to next register and you need a leader to deny bs returns. Just allow normal employees to follow guidelines and stop trying to make every guest Happy

 

[RedcardReba]

I wouldn't want the GSA job. They are forced to care about stuff they can't control.

 

[Hardlinesmaster]

What are the requirements to become a GSA, anyway?

have proactive goals with cashiers & gstl’s, take care guests & any issues, able to multi task areas likeGs, CO, OPU, drive up, softlines, cover breaks(Starbucks, FA), training new cashiers, etc.

 

[Times Up]

McDonalds and pretty m uch most fast food places pay similar wages for dealing with very similar guests. It's pretty standard.

In my area most FF places are just hitting $9 now, and aren't over $10. Of course my store was paying $7.75 until the $9 wage increase back in 2015.

 

[can't touch this]

I remember HRZone posting that a GSA at his store was making $16 an hour because the STL mistakenly told her they did when he hired her (he thought GSAs and GSTLs were the same paygrade) and they had to honor it. Lmao. Funny because that's actually about what the job is worth at minimum.

 

[starmaster1000]

have proactive goals with cashiers & gstl’s, take care guests & any issues, able to multi task areas likeGs, CO, OPU, drive up, softlines, cover breaks(Starbucks, FA), training new cashiers, etc.

I am still fairly new so I'm not looking for to move up there yet. But this is really helpful. Thanks!
I'm getting cross trained in Yes Desk right now so I have a ways to go!

 

[Hardlinesmaster]

I am still fairly new so I'm not looking for to move up there yet. But this is really helpful. Thanks!
I'm getting cross trained in Yes Desk right now so I have a ways to go!

Ck our guides for more info under guest service.