Our store has a serious loafing problem with our TLs. Only 5 of them actually take their jobs seriously and they don't take advantage.
There is a GSTL who is definitely not meant for Target. She is definitely not fun, fast or friendly. She is rude to everyone under her including the guest. She only does the bare minimum at best. She handles guest situations but she does it with an attitude especially if something happened to upset her in her personal life. It's really bad when people see her scheduled during their shift and it ruins their day. Our ETLs know about her but they don't say anything to her. She doesn't do ANY work and if we see her doing something we know there is a visit from someone. She doesn't zone, collect reshop, and if it's around closing she'll sit and boss us around.
There is a group of TLs that do nothing but collect reshop to bring to guest services and talk all day. Not an exaggeration. I can understand if they're talking about work related things like they get on us about but it's always about what they saw on tv, facebook, instagram or what the did the day before, the weekend, their vacation or worse they're talking about personal team member stuff. Things that they should definitely be talking about behind closed doors. This is all the time to the point where they know that the team members talk about how they don't do work and they JOKE about it!
What can we do? None of us want to say something to the HR ETL or STL because they know about these behaviors but they don't say a thing and we aren't trying to get fired. We need our jobs. Is there anyway to get like a "secret shopper" from corporate to come check out things without giving them a heads-up? Everytime they know corporate is coming their whole behavior changes. We want corporate to see what's going on in here and fix it. Target is a great place to work (for the time being) but our management needs a definite improvement.
There is a GSTL who is definitely not meant for Target. She is definitely not fun, fast or friendly. She is rude to everyone under her including the guest. She only does the bare minimum at best. She handles guest situations but she does it with an attitude especially if something happened to upset her in her personal life. It's really bad when people see her scheduled during their shift and it ruins their day. Our ETLs know about her but they don't say anything to her. She doesn't do ANY work and if we see her doing something we know there is a visit from someone. She doesn't zone, collect reshop, and if it's around closing she'll sit and boss us around.
There is a group of TLs that do nothing but collect reshop to bring to guest services and talk all day. Not an exaggeration. I can understand if they're talking about work related things like they get on us about but it's always about what they saw on tv, facebook, instagram or what the did the day before, the weekend, their vacation or worse they're talking about personal team member stuff. Things that they should definitely be talking about behind closed doors. This is all the time to the point where they know that the team members talk about how they don't do work and they JOKE about it!
What can we do? None of us want to say something to the HR ETL or STL because they know about these behaviors but they don't say a thing and we aren't trying to get fired. We need our jobs. Is there anyway to get like a "secret shopper" from corporate to come check out things without giving them a heads-up? Everytime they know corporate is coming their whole behavior changes. We want corporate to see what's going on in here and fix it. Target is a great place to work (for the time being) but our management needs a definite improvement.