antivibe
Salesfloor TL
- Joined
- Nov 2, 2012
- Messages
- 417
I've been a softlines team lead for close to a month now, but I still don't feel fully comfortable in my role.
My training was actually great, considering how Target trainings usually go. I'm by no means an expert, but I feel confident handling most tasks. I actually work alongside another softlines TL and she is great. However, I feel like our workload is very uneven. She takes on most of the workload and I end up feeling useless. Most stores that have more than 1 TL in the softlines department usually split up the department, so that one TL has one chunk of softlines and the other has the rest. My STL is completely against this and wants us both to take responsibility in all areas.
Anyway, during this first month I've focused on getting to know my team and looking at the department's issues. This is what I have seen so far, but I'm not sure how to tackle some of these. I don't want to be the type of person to make a ton of changes as soon as I step into my new role. I'm an internal promoted TL, so I still feel a bit self-conscious with this.
I'm sorry that this was such a long post and it seems more of a rant than anything.
Any other team leads that have partner TLs? How do you share the workload? What about being on the same page for expectations for TMs?
Any softlines TLs have any tips or words of wisdom to share? Regarding softlines in general
What does an average day for you look like? What kind of stuff do you do on an opening or closing shift?
My training was actually great, considering how Target trainings usually go. I'm by no means an expert, but I feel confident handling most tasks. I actually work alongside another softlines TL and she is great. However, I feel like our workload is very uneven. She takes on most of the workload and I end up feeling useless. Most stores that have more than 1 TL in the softlines department usually split up the department, so that one TL has one chunk of softlines and the other has the rest. My STL is completely against this and wants us both to take responsibility in all areas.
Anyway, during this first month I've focused on getting to know my team and looking at the department's issues. This is what I have seen so far, but I'm not sure how to tackle some of these. I don't want to be the type of person to make a ton of changes as soon as I step into my new role. I'm an internal promoted TL, so I still feel a bit self-conscious with this.
- No one is auditing the VA.
- VA team is not being held accountable at all: leaving behind unfinished POGs, VAs, signing, and leaving fixture/trash carts all over the place.
- We have an excessive amount of clearance tables, instead of it being hung. This makes zoning even more challenging.
- No one is flexing and we have a ton of empty tables, quads, and convertibles.
I'm sorry that this was such a long post and it seems more of a rant than anything.
Any other team leads that have partner TLs? How do you share the workload? What about being on the same page for expectations for TMs?
Any softlines TLs have any tips or words of wisdom to share? Regarding softlines in general
What does an average day for you look like? What kind of stuff do you do on an opening or closing shift?