- Joined
- Aug 1, 2022
- Messages
- 3
Last night the closer who normally deals with closing all the registers called out and on top of that… the closing lead wasn’t too knowledgeable about closing any of the registers. I know how to close lanes, I have done it many times BUT that day happened to be really busy and short staffed… so by the end of the day I was extremely tired and already staying longer than I was scheduled. I guess I wasn’t thinking thoroughly but we had a guest stay 15 minutes past close and we kept three lanes open in case there were anymore last guests. So overall the cashiers kept the lanes open just in case while me and my coworker were closing self-checkout. It took quite awhile to close self checkout and by the end of it, I was extremely tired and completely forgot to close the last three registers thinking I had already closed them since I closed every other register. I didn’t even notice, my coworker didn’t, nor the closing lead when she checked to make sure we did it correctly. It wasn’t until today when I was closing the registers again I noticed that three bags were different colors than the rest of the money bags. I was confused because all the bags are supposed to be the same color for the lanes so I asked all my coworkers asking if I did something wrong. One coworker remembered that this morning during opening the three registers I forgot to close had hundreds of dollars in them… which means I didn’t close them. They told me it’s okay and an honest mistake. We went ahead and closed the registers like normal, but instead of switching the bags we put everything in the color bag with all the money for the day (now all the money bags were one color like they’re supposed to be). So overall all the money for the night prior and today will be counted for but… will I get in trouble??? Once again my coworkers said it’s fine and they won’t tell the FOS leads or the FOS ETL so I don’t get written up or coached. But I am here asking to make sure I didn’t make a huge mistake that could potentially lead to a termination. Did I make a really big mistake???