Is anyone else's store starting to worry them?

[flow4areasonuno]

My store has had a few extra problems lately that make me go 'should I freshen up my resume?'

1. Some SCOs not taking cash, management taking months to get around to calling the repair guy. Only for the same or different SCOs to break in the exact same way not one month later.​

They've modified the registers to go "you won't be charged for the cash you tried to ask for!" but they can't fix the damn thing? I'm getting tired of telling people our property person is 4 minutes away from retirement and coasting until they leave.

2. Bags not being ordered in a prompt fashion, wrapping paper entirely absent​

We went through a solid 2 weeks where we didn't have standard Target bags. People were being sent to the local supply store (or wherever) to get convenience store bags. I kept being told "we ordered them! we ordered them!" yet nothing. We had sh*t bags during one of our busiest weeks of the year and it really slowed things down. Kept having to double and triple bag everything delicate because again, there was no wrapping/postal paper/whatever you want to call it. Before this we never had this happen for longer than a few days.

3. Lack of towels​

This might be company wide, idk. But the bathrooms aren't being provided towels anymore.

4. Mess in the back room​

Nothing that hasn't been seen before I guess. But it just seems...worse lately, somehow. Rolled over trucks. We keep losing our old guard, people that have been here 20 years, and I think that's whats causing the problem.

The priority of GS is extreme at this point. They will steal literally all but one cashier for GS/OPU/DU and then tell that one cashier they need to move faster. I know because I've BEEN that cashier. They'll backup and call even ETLs and I'm like - how much farther can it go? How much worse can it get before turnover REALLY gets bad?

 

[redeye58]

ETLs & TLs taking frequent mental health breaks (some don't come back or they leave shortly after)
So many things broken/in disrepair that our PML is frequently overwhelmed
Either out of stock on so much or a glut of repacks
So much to be pushed out to the floor but not enough people to push
High turnover in all areas, insufficient coverage, extreme apathy
Frequent 'visits'
Some leader positions still unfilled

 

[Captain Orca]

If some of the idiot managers, ETL's and TL's would leave the folks alone and stop with the superiority complex shit and improved the culture of the store things would improve. Most are too stupid to realize that.

 

[ToyMaster]

Old line that seems appropriate for the current environment: The beatings will continue until morale improves.
That seems to be the current mentality, and of course it never works out the way leadership (?) hopes

 

[Dream Baby]

1. Some SCOs not taking cash, management taking months to get around to calling the repair guy. Only for the same or different SCOs to break in the exact same way not one month later.

This has been a huge issue since day one at my store.

We only have six in the first place so have one or two not working is such a pain.

The SCO at my local Kroger are almost never down because of that.

 

[happygoth]

I think all SCOs should be card only. Cash slows things down and causes problems.

My store has gone through periods like this, usually staggered and not all at once, but it's happened. Seems like standard retail crap.

 

[Frontlanegirl]

For the first time in almost tens years I am dreading Q4. It’s not good. Stress is bad, morale is bad, truck rolling over, not enough hours for work load, fulfillment crazy.

 

[flow4areasonuno]

For the first time in almost tens years I am dreading Q4. It’s not good. Stress is bad, morale is bad, truck rolling over, not enough hours for work load, fulfillment crazy.

They staff like shit here and even when we have enough cashiers, they steal them for GS and use floor people to do backup calls. Every day I'm surprised by my own ability to stand this crap.

And don't you dare complain about the schedule, you'll get threatened with a write-up!

 

[FlowTeamChick]

Stress is bad, morale is bad, truck rolling over, not enough hours for work load, fulfillment crazy.

Yeah. We very rarely roll over truck, maybe a u-boat or two here and there. And Beauty is perpetually behind because they can't seem to find someone who will actually stick around and the TL over that area seems to have a hard time finishing things they start. So things get half done and forgotten.
But other stuff? It's getting to be a problem. My store has mostly decent leadership, but there's only so much that can be done with insufficient hours and a fair number of TMs who call off sort of often.
I'm working on trying to care less about what my area looks like, but it goes against my nature.

 

[redeye58]

Reminds me of the old signage: Expect more; Pay less

 

[flow4areasonuno]

Reminds me of the old signage: Expect more; Pay less

Maybe that's why they're annoying the sh*t out of me, they want me to leave. I make almost $16 right now and do the whole 5% thing with my 401k. Can't be paying that extra $$$ out.

 

[TurgetCirkl]

Reminds me of the old signage: Expect more; Pay less

conveniently, that's their payroll slogan too!