Archived My Store Wants To Bring In Some Flow TM's At 3PM

[Kompa]

Not the whole team. As you probably know a lot of stores Br has trouble because of Flow's workload like leaving BS in the back after they leave. Instead of my store making dayside br do it, they decided that they'd use some of the flow TM's to do it.

They started with me, since I have a day job and could only work flow on Mon and Tues, they asked if I could possibly come in at 3pm and strictly backstock until 11. This has been going on for about a month and the ETL-Log and STL/DTL has loved the improvement of coming in to a clean Backroom before the truck starts.

They like it so much that they are making "Dayside Backroom Flow" a permanent position for the upcoming holiday season and is giving those few Tm's a 50cent raise. They said the core role is to "strictly backstock, condense locations, and set the line." They are not to pull CAFs, or other ds backroom stuff. until all that is done.

Is was good news to TMs with two jobs, since they would now get a set schedule at Target which is 3 to either 7 or 11 on truck days. If anybody's store is having trouble with BS, then maybe you suggest doing the same thing and see if it help. Br can also get their stuff done since they don't have to worry about BSing.

 

[Produce Queen]

This would help so much at my store. Backroom is so buried right now. It's affecting everything.

 

[qmosqueen]

I sure hope you back stock in the freezer that is a condensed area.

How can they justify the. 50 cent raise. You are really losing. 50 cents since no extra. 1.00 before the store opens.

 

[Kompa]

We lost the 1.00 when we went to 6am, everyone got a 1.00 raise at the time. The .50 cent is an incentive i guess to make sure the backroom is clear for the next day

 

[tgtguy]

I have learned the hard way that when Spot says.....You will come in at such and such time and only do such and such...you wont be expected to do yada yada....what they really mean is... You will come in and do what we told you , you would be doing ....until we decide to change our mind ....and tell you to do something else...and oh yeah....when you get ready to leave...we will act surprised that you didn't get the work done that you actually came in to do....

 

[Kompa]

Yeah, I know the day will eventuality come when some br tm calls out and i'll have to do cafs and stuff but it's all good for now.

 

[tgtguy]

I do think its great though that they are putting a plan into action. I wish my etls would/could do that

 

[IhaveaDream]

The thing is where are the hours going to come from? 2 things are gunna happen eventually: one will be that the hours are taken from people pushing the truck= truck taking longer to get done or the hours will be taken from the people backstocking during the truck which means that you will come into more backstock to do.

 

[Kompa]

The hours come from flow. flow takes up like 90% of the stores payroll, anyway lol. we could hire 7 new full time flow tms and still not go over.

 

[Mhugh220]

It seems like your STL and Log understand the importance of the logistics process and its impact on the entire store.

 

[AllThingsTarget101]

An easier solution would be to improve the process. Otherwise they may as well make you a day side TM if they need that much help everyday.

 

[Koreanassassin1948]

Not the whole team. As you probably know a lot of stores Br has trouble because of Flow's workload like leaving BS in the back after they leave. Instead of my store making dayside br do it, they decided that they'd use some of the flow TM's to do it.

They started with me, since I have a day job and could only work flow on Mon and Tues, they asked if I could possibly come in at 3pm and strictly backstock until 11. This has been going on for about a month and the ETL-Log and STL/DTL has loved the improvement of coming in to a clean Backroom before the truck starts.

They like it so much that they are making "Dayside Backroom Flow" a permanent position for the upcoming holiday season and is giving those few Tm's a 50cent raise. They said the core role is to "strictly backstock, condense locations, and set the line." They are not to pull CAFs, or other ds backroom stuff. until all that is done.

Is was good news to TMs with two jobs, since they would now get a set schedule at Target which is 3 to either 7 or 11 on truck days. If anybody's store is having trouble with BS, then maybe you suggest doing the same thing and see if it help. Br can also get their stuff done since they don't have to worry about BSing.

Excellent idea. In my store, we begin at 12:30 am during the busy seasons (we are a high-volume store), and at 4 am on non-seasonal days. I would love it if people could come in at 12:05 am and do backstock, pulls, and get the line ready, and then help the rest of the crew push if needed (or maybe do a 6 PM - 11 PM push/pulls). The 3 pm -11 pm isn't a bad idea either, I would almost be open to doing it. If they can have the line ready and the BR cleaned?!!?!? Our team struggles to push the truck by opening, even though we begin at 12:30 am.

Here are my ideas for my store:

For 12:30 am starts:

6:30PM-11:00 PM - This team does backstock, pulls, and gets the line ready (this team usually cannot stay past 11:59, thanks to labor laws; for other states, this could be an 8PM-4AM shift).
3PM-7:30 PM, or 11:00 PM - This team does push that hasn't been pushed yet from the truck. When that is done, they can help with the auto-fills, CAF's, and backstock. This team, if staying until 11 can help with zoning if everything is done. Good zoning helps the flow team.

For 4:00 am starts:

12:30 AM-5AM - This team does back-stock, pulls, and gets the line ready. This team can also work until 8:30AM and assist with the push, line, or backroom. There is some flexibility here.

4PM-8:30 PM, or until 11:45 PM- This team does push that has not been yet pushed from the truck. When that is done, they can do auto-fills, CAF's, and some zoning, if needed. Flexibility here.

These teams will be quite small (2-3 people per, and will be pulled from the regular flow team).

 

[Kompa]

An easier solution would be to improve the process. Otherwise they may as well make you a day side TM if they need that much help everyday.

Maybe, i don't know. For my store, it seems more gets done when you specific teams for specific jobs. If my "work center" was switch to Dayside BR, I'd have to pull cafs, FF and such. Yesterday, the Closing BRTM called out. Instead of telling me to pull cafs, the ETLs/TL's jumped back there to do it every hour. even when I volunteered to help, they said I should just worry getting the truck clean since that's the core goal of my work center. So it seems to work for now.

 

[Mhugh220]

An easier solution would be to improve the process. Otherwise they may as well make you a day side TM if they need that much help everyday.

Maybe, i don't know. For my store, it seems more gets done when you specific teams for specific jobs. If my "work center" was switch to Dayside BR, I'd have to pull cafs, FF and such. Yesterday, the Closing BRTM called out. Instead of telling me to pull cafs, the ETLs/TL's jumped back there to do it every hour. even when I volunteered to help, they said I should just worry getting the truck clean since that's the core goal of my work center. So it seems to work for now.

Glad to hear them sticking to the original plan. I've had LODs ruin my plans by having them fill in where needed.

 

[IhaveaDream]

An easier solution would be to improve the process. Otherwise they may as well make you a day side TM if they need that much help everyday.

Maybe, i don't know. For my store, it seems more gets done when you specific teams for specific jobs. If my "work center" was switch to Dayside BR, I'd have to pull cafs, FF and such. Yesterday, the Closing BRTM called out. Instead of telling me to pull cafs, the ETLs/TL's jumped back there to do it every hour. even when I volunteered to help, they said I should just worry getting the truck clean since that's the core goal of my work center. So it seems to work for now.

Glad to hear them sticking to the original plan. I've had LODs ruin my plans by having them fill in where needed.

I hate LOD's like that.. " Oh 2 people closing in the backroom tonight, I am gunna have 1 of you do go-backs all shift."
"Oh the Plano TL gave you a list of pogs to pull for the 2 planos guys who got scheduled at weird times. Yea dont pull them, I am gunna have them do go-backs." "Oh instocks hasnt pushed their scans yet? I am gunna have you push them and have them do go-backs."
"Oh your teamlead wants you to train this guy on how to backstock so that he can help if needed during 4th quarter. Nah, i am gunna have him do go-backs."

 

[Kompa]

wtf is a go back?

 

[mrknownothing]

wtf is a go back?

Unwanted/returned/abandoned merchandise that gets worked back to the sales floor.

Re-shop. Abandons. Strays. Go-backs. Returns. Some stores even call it foreign.

 

[60SecondsRemaining]

If you are never finishing back stock until after 3, how does your in stocks team scan accurately?

Don't get me wrong, getting it done is getting it done. But it would make more sense to schedule these people staggered with flow, about an hour after and wave each back stock area as a team. Its the same amount of work, just earlier.

 

[Backroom81]

The hours come from flow. flow takes up like 90% of the stores payroll, anyway lol. we could hire 7 new full time flow tms and still not go over.

Honestly, it sounds like the hours aren't allocated correctly. If flow has that much excess payroll and your ETL staff is reeling at the idea that backstock can be done during the day, then why don't they shuffle some of that payroll to Dayside Backroom and make them do it? Doing backstock is part of their job and I'm willing to bet your store is barely scheduling enough coverage to get the CAFs pulled.

 

[Kompa]

I guess. For dayside BR, there is usually 2 8am openers, and a 3pm closer plus the instocks TL. Sales floor has all bases covered usually. 1 eletronic tm, 2 cart attendents, cosmetics brand tm, 2 softlines tm, hardline TLs. Since BTS is about to end, where going to start seasonal near mid September. That means an extra truck, and more fuller trucks. Those hours are needed because my ETL is hiring in advance to get everyone up to speed because as we all know, FLOW training is non-existent on seasonal truck days. When I was hired, I was taught how to read pick labels and tossed into pfreash >_>

The cafs seem to get pulled fine for now, our BR people are pretty good. I did have to help pull them yesterday because the system went down for 4 hours so they built up or something, but other than that, they usually get done on time.

 

[Backroom81]

So what is their plan when you start getting the extra trucks? If they plan to leave 2 TMs dayside to backstock using flow hours, then they should just move xx number of hours to dayside backroom. It is literally their job to backstock in addition to CAF pulls. If they don't have the payroll to handle it while another logistics workcenter does, there is no reason not to move those hours over. Paying someone else a premium wage to do that job as "motivation" will cause HUGE amounts of resentment within your backroom.

Your saying your flow team has 250-280 hours of spare payroll every week currently (based on your comment of "we could hire 7 new full time flow tms and still not go over"). If your flow team is able to push the trucks with that much excess payroll to spare while the backroom cannot come anywhere close to finishing, your ETL staff is seriously messing up the payroll matrix. By the time you actually need those 250+ hours to handle the push, you should be operating on holiday budgeting anyways.

 

[Kompa]

I don't know what their plan is. We only have maybe 3-4 backroom dayside people total. And one's about to take a LOA. I guess they don't wanna train new people for BR.

Either way 'm just a peon, it isn't my job to worry about hours. The store could explode I wouldn't care as long as I got paid.