- Joined
- May 30, 2021
- Messages
- 48
Title basically. I’m a new GM2 TL over seasonal, pets, luggage, entertainment and toys. I’m also the fill in for our inbound TL on his off days. I wasn’t trained at all, which is nothing new for my target career. I started out as a cashier, then moved to style where I was a dbo and then fulfillment full time when the pandemic hit. I’ve also been part of the unofficial POG team when we do big sets - I’ve done seasonal, beauty, and tech sets plus all my own sets when I was the IHS dbo.
My current issue is that I haven’t really been trained at all. My GM TL peers are great about answering my questions and helping me for the most part but I often feel guilty about asking them for help because I feel like I’m taking them away from their responsibilities.
One of my biggest struggles is with my routine. I feel like I’m floundering most of the time. Right now if I’m a mid shift I generally call for the GM1 lead and ask if there’s anything he needs help with. If nothing is on fire, I check my email, then partner with him to see how the unload went, what the plans are for the day, what everyone in flex is doing, etc. Then I normally walk the floor and backroom, come up with a tentative plan for the day, then get with all of my team members (all two of them lmao) and ask how they’re doing and give them the rundown. Then I usually do my floor audits (TLs are the only ones trusted to do the audits at my store for some reason) then get with my ETL. Sometimes my ETL will identify areas that need help (usually merchandising changes that need to be made in seasonal). If she doesn’t have any notes, I’ll spend my day helping out in whatever area I think needs it. Usually that’s remerchandising empty aisles/endcaps or fixing my backroom. I inherited red BRLA for pets, toys, and seasonal and a pretty rough looking toys department. Plus seasonal needs a lot of help right now since we’re at the end of the set and I’m starting to plan BTS. Sometimes I spend part of my day helping flex if it gets crazy or setting entertainment/random other revisions/salesplans in my area if my TMs don’t have time. At the end of the week I normally go through and separate out all my label strips for the next weeks revisions and lay them out on my desk with the paper planograms so they’re easy to for my team members to grab and set.
Every time I ask me ETL for feedback she says I’m doing great and she doesn’t have any feedback. But to be honest I don’t feel like much of a leader, I feel like an overpaid TM. I don’t feel like my team respects me very much because I came from style and a lot of them think they deserved the promotion over me. None of them have said that to my face but I can tell by the way our interactions have changed and from speaking to my ETL and the other TLs. Nobody ever really asks me for advice or help. I’ve also only really had two performance conversations and my ETL keeps asking me to have more and stronger PCs. But I feel weird having them because I was never performanced (aside from quick attendance convos) as a TM and I’ve sat in on a grand total of one performance conversation so I’m just not really even sure what I should be saying or how harsh I should be.
My current issue is that I haven’t really been trained at all. My GM TL peers are great about answering my questions and helping me for the most part but I often feel guilty about asking them for help because I feel like I’m taking them away from their responsibilities.
One of my biggest struggles is with my routine. I feel like I’m floundering most of the time. Right now if I’m a mid shift I generally call for the GM1 lead and ask if there’s anything he needs help with. If nothing is on fire, I check my email, then partner with him to see how the unload went, what the plans are for the day, what everyone in flex is doing, etc. Then I normally walk the floor and backroom, come up with a tentative plan for the day, then get with all of my team members (all two of them lmao) and ask how they’re doing and give them the rundown. Then I usually do my floor audits (TLs are the only ones trusted to do the audits at my store for some reason) then get with my ETL. Sometimes my ETL will identify areas that need help (usually merchandising changes that need to be made in seasonal). If she doesn’t have any notes, I’ll spend my day helping out in whatever area I think needs it. Usually that’s remerchandising empty aisles/endcaps or fixing my backroom. I inherited red BRLA for pets, toys, and seasonal and a pretty rough looking toys department. Plus seasonal needs a lot of help right now since we’re at the end of the set and I’m starting to plan BTS. Sometimes I spend part of my day helping flex if it gets crazy or setting entertainment/random other revisions/salesplans in my area if my TMs don’t have time. At the end of the week I normally go through and separate out all my label strips for the next weeks revisions and lay them out on my desk with the paper planograms so they’re easy to for my team members to grab and set.
Every time I ask me ETL for feedback she says I’m doing great and she doesn’t have any feedback. But to be honest I don’t feel like much of a leader, I feel like an overpaid TM. I don’t feel like my team respects me very much because I came from style and a lot of them think they deserved the promotion over me. None of them have said that to my face but I can tell by the way our interactions have changed and from speaking to my ETL and the other TLs. Nobody ever really asks me for advice or help. I’ve also only really had two performance conversations and my ETL keeps asking me to have more and stronger PCs. But I feel weird having them because I was never performanced (aside from quick attendance convos) as a TM and I’ve sat in on a grand total of one performance conversation so I’m just not really even sure what I should be saying or how harsh I should be.