So I'm a new CTL for my store currently about 3 months in. Prior to receiving the position my team was without a lead for a good 2 months. Routines were out of whack and everything was a mess. Since coming on we have improved significantly which is a plus! One thing that I have been attempting to continue improving however are the routines and how to get them done efficiently. It seems like the PFresh team from the store I was trained at had it made. Working with the PA on a daily basis not once did we ever have to fill milk, push ANY cafs, backstock, etc. Basically the I guess less demanding work was never done by her. I remember asking who is doing this stuff on the checklist we don't seem to be incorporating into the training and getting back a "oh someone else does it". THEN I get to my store and my team does everything on the routines and then some (how I'm guessing some other stores may go about doing things?). I know different variables are going to impact how processes/routines get completed, but can some of you guys give me a rundown on how you complete your opening/mid/closing shifts? I want to assist my team and make some changes by perhaps taking ideas from what may be provided. I currently have 2 PA's and 2 Team Members to work with. Also, it would be super helpful for other CTL's or even TM's familiar with Market scheduling at their store could shoot some ways things are scheduled as well.