- Joined
- Jul 18, 2012
- Messages
- 42
I recently moved to a new store to join their POG team and help try to lead the team toward becoming successful. Over the last few weeks our POG work load (an overnight team) seems to be becoming more overstretched with the amount of work we are being given compared to the amount of hours we have to accomplish the nightly workload.
The team is frustrated with our TL which has resulted in the team being frustrated with each other. Another TM and myself overheard our TL having a conversation with a second TL and her saying, "My team is falling apart." Which is pretty spot on accurate. We currently have six POG TM's to accomplish anywhere from 55-75 hours of work per night (we just had the big lawn and patio set this week on top of the domestics transition).
This current schedule week only two of our TM's can do the Weekly Ad set on Saturday because the rest of us are currently sitting 4+ hours into OT if we continue working the hours we are scheduled and then some because we are rarely, if ever, out on time.
There's unrest in the team where certain TM's have been talking a lot of smack about each other behind each others backs but won't say anything to anyone's face. There is also currently two TM's who leave before the rest of us are done which hurts those of us who end up having to stay even later every day.
Now, I have no problem with getting my 40 every week - but I'd like to try and come up with some solutions to help put the team back together and get us on the right track toward being successful. Our TM's have gone to our ETL-LOG and he is on the same page with us about our TL not making smart, strategic decisions in how much work we are being given vs. how many TM's we have on any given night. It has started to have negative impacts on not only Flow but also our dayside HL peers.
Is anyone else's POG team going through similar experiences right now? Does anyone have some tips or advice? I'm feeling rather disheartened by all of the issues occurring in my store and on my team and welcome any advice some fellow seasoned POG TM's might have.
The team is frustrated with our TL which has resulted in the team being frustrated with each other. Another TM and myself overheard our TL having a conversation with a second TL and her saying, "My team is falling apart." Which is pretty spot on accurate. We currently have six POG TM's to accomplish anywhere from 55-75 hours of work per night (we just had the big lawn and patio set this week on top of the domestics transition).
This current schedule week only two of our TM's can do the Weekly Ad set on Saturday because the rest of us are currently sitting 4+ hours into OT if we continue working the hours we are scheduled and then some because we are rarely, if ever, out on time.
There's unrest in the team where certain TM's have been talking a lot of smack about each other behind each others backs but won't say anything to anyone's face. There is also currently two TM's who leave before the rest of us are done which hurts those of us who end up having to stay even later every day.
Now, I have no problem with getting my 40 every week - but I'd like to try and come up with some solutions to help put the team back together and get us on the right track toward being successful. Our TM's have gone to our ETL-LOG and he is on the same page with us about our TL not making smart, strategic decisions in how much work we are being given vs. how many TM's we have on any given night. It has started to have negative impacts on not only Flow but also our dayside HL peers.
Is anyone else's POG team going through similar experiences right now? Does anyone have some tips or advice? I'm feeling rather disheartened by all of the issues occurring in my store and on my team and welcome any advice some fellow seasoned POG TM's might have.