Oh dear wear do I start?!! I'm TL Elect, Toys and Price Change. At my store virtually no one knows or cares about PC but the 3 tms we have. 1 is full time and 2 part time with one of them working only at night. My ETL is very young, very nice, but very clueless. I have just taken over PC after the team having no leader for over 3 years. We are consistently behind on our workload. I tell my ETL how our workload looks like and how many hours we need. I give them a list of people that I know who is interested in PC and want hours. Do they get scheduled? No. No one cares, and our back room workload is a mess. I am consistently spending 8 hour shifts ticketing in the back room because my 3 PC tms are struggling to finish the floor. They ask for help, no one cares. I ask for help, no one cares. My ETL cares but has literally no idea what she's doing. I just have no idea what else I can do to make this team successful. #Rant