Also I was talking with my TL about the Markups today. I know on another post someone said to key the quantity and toss the tickets, but does this come out of your ticket count? does it count as you not finding the item if you key "0" even if the item doesn't need a ticket? She seems to think that it doesn't affect it because that's how she was trained but is willing to try it if it will boost scores.
I'll get back to you on this, my training consisted of me learning on my own. My first thought is that it wouldn't count against you in accuracy. What do you mean by coming out of your ticket count (as in you have 3415 eaches today, would the 17 mark ups come out of that number??)?
The detail report, I didn't get a chance to look into it today because we were running a little late cause our workload doubled (gotta love it).. But is that something the backroom does regularly also or is that just something the pricing team should look into?
The backroom will use it 1000x more than any other work center.
We can usually find most of the firsts but any clue to why we can't find about 100 DPCIs in Newborn furthers.. 90% of which is 1OH? is that just an instocks problem? I don't think we could be missing that many pieces of clothing.. I mean the clearance for softlines is on 2 pallets in the backroom but I scanned every single box today, pulling everything out and doublechecking. We checked the fitting room, and Guest Services only had other departments in the bin..
This can be from several factors, on-hands could be incorrect, they could be missing and in the store (bad zone, hidden, bottom of a stack of reshop, etc), they could have been stolen, unlocated in the backroom and just activated previously, you name it. Keep in mind though that even though you didn't find it, the DPCI stays in the workload and will show up in the next one until it's salvage, etc.
edit - I forgot to mention. My team has to scan the entire department when we go through softlines. It's 'best practice' and 'has to be done that way to catch everything' but I don't. I can't show them how to find the items because they love drama and try to get people in trouble (though it only backfires now). Dumbasses, making more work for themselves and held accountable to tougher expectations because they thought they could get me in trouble.