- Joined
- Jul 2, 2019
- Messages
- 22
So, I have been with the company around 8 months. Seasonal > permanent > TL.
My biggest concern is this: i was supposed to be training for 4 weeks for GM1 and GM2 positions, because they weren't sure which way I would be heading, so wanted to cover both. I only got 2 weeks of training and was told I needed to come back to cover the GM1 and GM2 vacations for 2 weeks, then back to training. Okay. Fine. But then I find out the the GM1 resigned, and I have now been handed that position.
I have inherited quite a mess, and there had been lots of leadership movement at my store. As it stands, I won't be going back out for training. That being said, my training at a different store was essentially a supplemental TM, doing OPU, pulls, truck push, etc. I was a specialty sales TM before, so I already knew all the processes that they tried teaching me. The only new thing was I learned how to receive trucks on the zebra but didn't get any training on how to actually run a truck/truck crew. I raised this as a concern to my trainers and store ETL, but nothing changed.
So, no idea how to set the line, no idea how to make it more efficient. I can't even extrapolate what i saw the other stores truck crew doing and apply it to my store because we have a very very small backroom with a much shorter line and no extra space, especially for all the transition products coming in, where the store I trained at has a backroom literally twice the size of ours. Their soft lines stack out area is probably 3 times the size ours is (it is just tucked back into a tiny corner). If we have all our vehicles on the line for truck, there is no room to walk between the steel and the vehicles, let alone move a vehicle through that area. There is just enough room for all our vehicles to be touching the steel opposite either side of the line, and room enough for the sorters to walk up and down the line on each side.
So now I am running the already inefficient truck at my store, as well as all the P1 DBO's, and trying to fix the back room. On top of all that, extra trucks for BTS/BTC. I am completely out of my depth in this and feel like my development for this position was severely lacking.
This ended up being longer and whinier than planned, but I am frustrated already and haven't even been in the position that long. Maybe I just got spoiled watching an efficient process in a store with more room and am now in the pity party stage. Or maybe my frustrations are valid.
Anyone with some knowledge care to chime in?
My biggest concern is this: i was supposed to be training for 4 weeks for GM1 and GM2 positions, because they weren't sure which way I would be heading, so wanted to cover both. I only got 2 weeks of training and was told I needed to come back to cover the GM1 and GM2 vacations for 2 weeks, then back to training. Okay. Fine. But then I find out the the GM1 resigned, and I have now been handed that position.
I have inherited quite a mess, and there had been lots of leadership movement at my store. As it stands, I won't be going back out for training. That being said, my training at a different store was essentially a supplemental TM, doing OPU, pulls, truck push, etc. I was a specialty sales TM before, so I already knew all the processes that they tried teaching me. The only new thing was I learned how to receive trucks on the zebra but didn't get any training on how to actually run a truck/truck crew. I raised this as a concern to my trainers and store ETL, but nothing changed.
So, no idea how to set the line, no idea how to make it more efficient. I can't even extrapolate what i saw the other stores truck crew doing and apply it to my store because we have a very very small backroom with a much shorter line and no extra space, especially for all the transition products coming in, where the store I trained at has a backroom literally twice the size of ours. Their soft lines stack out area is probably 3 times the size ours is (it is just tucked back into a tiny corner). If we have all our vehicles on the line for truck, there is no room to walk between the steel and the vehicles, let alone move a vehicle through that area. There is just enough room for all our vehicles to be touching the steel opposite either side of the line, and room enough for the sorters to walk up and down the line on each side.
So now I am running the already inefficient truck at my store, as well as all the P1 DBO's, and trying to fix the back room. On top of all that, extra trucks for BTS/BTC. I am completely out of my depth in this and feel like my development for this position was severely lacking.
This ended up being longer and whinier than planned, but I am frustrated already and haven't even been in the position that long. Maybe I just got spoiled watching an efficient process in a store with more room and am now in the pity party stage. Or maybe my frustrations are valid.
Anyone with some knowledge care to chime in?