- Jun 12, 2012
So I work in a store where the culture is basically no recognition all accountability. You could zone an entire department to plano, have perfect endcaps, perfect DTK scores, no CAF's, no reshop...and they would pull you aside to show you a light sidecap and probably add something about how they pointed this out earlier in the week. Granted I've never been someone who needs pats on the back to do my job, its pretty infuriating when you are constantly belittled and devalued for the most trivial things and when you finally "get it right"...it either becomes out of sight/out of mind or credit is given to someone who doesnt deserve it. Perfect example, we just had a DTL visit Tuesday for our Pfresh launch in which we were told we had the best looking Market endcaps in the district and was the only store that didn't have to fix the endcaps on the Pfresh walk. Now Ive been pulled aside by our STL a number of times and have had very heated discussions regarding the stock of my endcaps (god forbid we sell anything) and my role in driving sales. Knowing Pfresh was around the corner as well as a number of visits I busted my ass for two weeks making every endcap in Market, Chemicals, Pets, and Seasonal/Mini look picture perfect and filled to capacity at all times. And after the extremely positive comment was made regarding my work, the recognition went to our ETL-LOG who even went as far as to credit it to her new system where she uses stars on WACO's (the backroom TL didnt even know wtf she was talking about) and the STL just smiled and nodded. :dash2:I bring this subject up because my ETL-HL recently said she is going to pull me and the TL-HL's together, discover the source of the terrible morale in Hardlines, and collaborate on solutions. So my question is this: Is this kind of injustice common in your stores and any suggestions on ways to change issues like this??? I dont think theres anything that can be done in our store but when the question is asked "What can we do to change this?" I dont want us to sound like we are without ideas and the issues get swept back under the rug.