I did my GSA training about 4 months ago, and during my week of training I did 1 cash office shift observing. When it came time for my learning plan to be signed off on, I made very clear that I did not in any way feel comfortable being scheduled there without further training time. My ETL-GE and Sr. GSTL promised me that I would receive more training before having to do a CO shift solo. Learning plan says 21 hours of training for CO, I received 90 minutes.
Fast forward a few months. My ETL-GE recently left the company to move back to where she used to live a few states over, and with my GSTL moving over next week to take over for our departing Sbux TL, there are only 3 GSAs and the Sr GSTL for the front end (not including the one GSA who does 1 closing shift per week). 1 of the GSAs is currently training in pharmacy to take over for someone who's leaving, so that basically leaves the front end with 2 fewer people.
I just got the 2 week out schedule and my very first shift of the week is CO with nobody else scheduled there. I'm going to talk to my ETL-GE about it when I track her down, but according to the Sr TL LOD I asked last night apparently she's already aware of the fact that I haven't really been trained there. Am I going to get screwed by the fact that according to the learning plan on file I've been "trained" to handle cash office? I got 90 minutes of training about a third of a year ago, if I have to do CO solo I'm going to be scared out of my wits of miscounting things badly or forgetting something important. I have a few pages of notes from that day and a printout of CO daily checklist but that hardly makes up for 20 hours of missing training.
Fast forward a few months. My ETL-GE recently left the company to move back to where she used to live a few states over, and with my GSTL moving over next week to take over for our departing Sbux TL, there are only 3 GSAs and the Sr GSTL for the front end (not including the one GSA who does 1 closing shift per week). 1 of the GSAs is currently training in pharmacy to take over for someone who's leaving, so that basically leaves the front end with 2 fewer people.
I just got the 2 week out schedule and my very first shift of the week is CO with nobody else scheduled there. I'm going to talk to my ETL-GE about it when I track her down, but according to the Sr TL LOD I asked last night apparently she's already aware of the fact that I haven't really been trained there. Am I going to get screwed by the fact that according to the learning plan on file I've been "trained" to handle cash office? I got 90 minutes of training about a third of a year ago, if I have to do CO solo I'm going to be scared out of my wits of miscounting things badly or forgetting something important. I have a few pages of notes from that day and a printout of CO daily checklist but that hardly makes up for 20 hours of missing training.
