I goofed up in my early days and went to the ETL-HR to complain about another ETL. He was on my case because I didn't sound enthusiastic enough when I responded on the walkie. He also chastised a TM on the lanes, loud enough that everybody could hear him, including guests. I was also annoyed that he was calling me away from Fitting Room after new STL made it clear he always wanted somebody back there. HR went directly to the guy and told him about the complaint. She must have used my name because he brought up the issue at a huddle and explained his rationale, staring at me the entire time (he didn't mention anybody by name). Brand new TM told me last week that she overheard him being rude to another new TM, accusing the kid of lying about something - but doing it where other TMs could hear. She was afraid to say anything to anybody. The guy has a reputation for being completely arrogant to everybody. But you can't really complain about an arrogant attitude. The issue yelling at the new TM is hearsay. And all of the other complaints really don't qualify as hostile workplace level stuff. I'll never go to HR again, since I don't trust her a bit. But I have no basis for calling the hotline either. I dread working when he's scheduled. Oh yeh...he held a 45 minute huddle one evening discussing upgrades to My Device that wouldn't become available for another six months.