Same situation at my store. HR had countless orientations and I have yet to see the crap load of seasonal TMs they claim they have hired. We had a hiring need of 97 seasonal TMs. I know of a few that quite or never showed up but most definitely not all of them have. So they hired a bunch of people and don't schedule them.... makes no sense.
They have not trained any new TMs for sales floor on my side of the store (electronics, sporting goods, toys, home improvement, auto, seasonal). I open at Electronics and have to deal with countless guests looking for toys or stuff in electronics and phone call after phone call. I am so fed up. I had my TL and my ETL- HL up there for back up with me yesterday and that still was not enough. Oh and my TL and I were the only people in hardlines until 3 or so. *I'm at a Super mind you...* GSTL calling all available, me and service desk calling for back up and ONE Softlines TM yelling over the walkie that she is the only TM in softlines so she can't go up. We are not even into December yet. ************ing shoot me now.