Archived Self checkout update

[tyro]

I've been told we are getting a self checkout update which will disable the scales, (finnaly) in assist mode will look exactly like a regular register, and a UI update and lastly they are changing the lights on the top. Anyone else heard of this?

 

[JJ90]

We got this update over the weekend to the self-checkout registers - Huge change to the entire UI

 

[tyro]

We got this update over the weekend to the self-checkout registers - Huge change to the entire UI

Please tell me there are not any big bugs. 😱

 

[BigEyedPhish]

We also got this update, it is much, much better imo. Also quicker.

 

[The Dude Abides]

Please tell me there are not any big bugs. 😱

Its better when it works, but it is super buggy. We've had to be on the phone with CSC basically every day since the update.

 

[SFSFun]

We just got the update. The opening cashier was very confused.

 

[Bullseyerc]

I hate it.

 

[Ahem]

I think the interface is uglier, but I like that the voice is gone. I'm trying to get my wallet back together and she was all "PLEASE TAKE YOUR ITEMS!!" So annoying. Hope that voice never returns.

 

[glo]

We've had it for a couple month. A lot less problems.

 

[Leo47]

Is it easy to figure out like how to update prices or void stuff and whatnot? Because how much you wanna bet I'm gonna be sent to cover SCO without anyone telling me anything about what's different and I'm gonna be lost

 

[masterofalltrades]

Is it easy to figure out like how to update prices or void stuff and whatnot? Because how much you wanna bet I'm gonna be sent to cover SCO without anyone telling me anything about what's different and I'm gonna be lost

The layout is switching to the k functions, exactly like the regular pos. The only thing is you have to press the lock icon, or it stays in assist mode.

 

[StargazerOmega]

The store I'm in doesn't have it yet, but a nearby store does. I don't like the look of it, but I love that the annoying voice is dead.

 

[Leo47]

I liked the voice because sometimes their light wouldn't turn red but I would hear a "please wait for assistance" which let me know they needed help anyways

 

[SoCalMama]

I liked the voice. I coud imitate it pretty well.

"$3,000" .... that's my key to get my butt over there and stop whatever money laundering is going on.

 

[Zone]

I love that the weight scale is now off. I no longer have to either wait for the bagging prompt or unceremoniously drop my sandwich onto the plate and hope the damn thing registers (puns!) the item. Or women just putting their purse or their kid down on it and the scale freaking out about an unknown item.

Not a fan of the cash eater not working until I press cash. Just take the damn money.

Also, I'm going to miss the animated lady in the demo feeding the machine a Euro note. That was always humourous to me.

 

[Amanda Cantwell]

Is it easy to figure out like how to update prices or void stuff and whatnot? Because how much you wanna bet I'm gonna be sent to cover SCO without anyone telling me anything about what's different and I'm gonna be lost

leo it's so much better. basically you log into store mode and it just turns itself into a normal register. AND the store mode button is always there, you don't have to wait for it to come up anymore.

the lights make so much more sense now. instead of green meaning in use and off meaning ready for customer, it's the other way around which is much less confusing.

i too could imitate the voice pretty well

 

[Amanda Cantwell]

They also have a message "use hand scanner for cartwheel" which is nice and I believe cartwheel doesn't show as 0.00 anymore which was so confusing to guests. It just says cartwheel like the normal POSs

 

[Badjedidude]

I think the design looks nifty and modern. The registers seem to be more responsive as well.

But I hate, hate, hate that scales have been disabled.

 

[Greenie]

I hate that the scales have been disabled. It drives me nuts because we have frequent fraudsters. You know scan the tic tac and drop a keurig.

 

[SilentCrow]

Please tell me there are not any big bugs. 😱

If someone slips up and presses the Utility fuction button you'll be in limbo because you can't enter your numbers. Reason why is the new layout sits over the numbers yet doesn't affect the resister in that mode. You're now stuck.

 

[Tessa120]

I don't know if this is a holdover or new, but I had a gift card that I didn't know if I had used it or not. I tried it and the register locked up until the TM watching SCO came over and unlocked it. I found that super annoying, it could have just said no payment made and moved on to other methods of paying.

 

[Amanda Cantwell]

I hate that the scales have been disabled. It drives me nuts because we have frequent fraudsters. You know scan the tic tac and drop a keurig.

if you have a good sco monitor this should not happen

 

[Frontlanegirl]

if you have a good sco monitor this should not happen

Thing is I can see where the fraudsters can manipulate the system if the SCO person is otherwise engaged. We've had it where the fraudsters will double team to distract the SCO person. Plus, we are also required to open Redcards and that can take our time away from monitoring SCO.

 

[SFSFun]

As a shopper, I like the new update. Everything goes so fast and it takes probably half the time it used to.

 

[Leo47]

I finally got to monitor the SCO today and I LOVE the update!!!! It's more user-friendly, I'm no longer having to come over for every other item not weighing correctly, I can easily fix any issues with the store mode, and it just looks so much better