- Joined
- Dec 26, 2013
- Messages
- 21
I don't really know where to go with this, or if I can really do anything about it. I'm at a loss and I'm terrified to go to HR over it - at my last job, being assaulted by a manager ended up with the company siding against me and losing my $11.50/hr retail job the next month due to "customer complaints". It left me unemployed for four months.
The issue I am experiencing is one of my TLs seems, outwardly, to have an issue with me. I'm not sure why, or what, but after the events that took place last week I think it's plainly obvious. For the purposes of this post, we will call the TL who has an axe to grind Kelly.
I'm not sure how other stores work, but at mine when a HL TM finishes their reshops and zone, they move to help other people who aren't finished yet, even as far as sending us to market or Softlines if they need it (even though none of us are trained in SL and aren't much help).
Back in September, the first issue cropped up. I was working in a particular zone, and finished rather early. Kelly walked my zone, pointed out that a certain aisle needed to be touched up, and told me when I was finished to go help another HL TM. No problem, I fixed the area that I had missed and off I went.
At the end of the night, I was asked to stay behind. Kelly wanted to know why the other aisles in my zone were unfinished. I pointed out that she had only given me one aisle to fix, then cleared me to go - her argument is that "when I was finished" meant not only the one she suggested I do, but everything else, too. I disagreed. We agreed that it was a miscommunication, and nothing came of it. Near the end of the month, Kelly took an LOA and did not return until January.
If any of you have worked Hardlines, you'll probably agree that Halloween and Christmas are two really, really bad seasons. Tons of hours, sure, but a lot of work too. A lot of HL gets torn apart during those two (especially Christmas), and it's a lot of effort to get things back into shape. During this time, I received glowing reports from my management. The other TLs in the store, the ETLs - even the STL one night congratulated me on "really pulling it together." It was hard working there, but it worked out in the end. Everyone was happy with my performance.
Then comes January. Kelly returns from her LOA, and I'm closing with her on her first night back. I zone, finish all reshops, refill my endcaps and even fixed a few missing tags. This is, quite literally, the slowest night I have ever closed at Spot. As far as my memory goes, it is the lowest grossing night ever as far as sales since my hiring. It was dead. I was confident I could handle it, after all the reviews I got during Christmas.
Kelly walks my zone, asks me to redo my endcaps, to which I agree and do so. I am then told to go help another person's zone, as they were not finished yet. Everything is fine. We leave 15 minutes before schedule, which almost never happens.
The next day, I am closing again. Kelly is there for a morning shift, and was just about to leave as I entered. She asks if we can talk, and along with another HL TL we go into the conference room to "talk."
As it turns out, my zone was not completed last night. STL walked the store at opening and found three aisles that were not "up to par," and so Kelly claims, he made her walk them with her to point out how bad of a job I did.
Kelly claims she directed me to fix those aisles, and I did not. This is a blatant fabrication. I was not directed to fix anything other than the endcaps (which were fixed to apparently an acceptable standard) before being ordered to go to another area of the store. We argued back and forth for over 15 minutes, which didn't help anything. Her claim is that I disregarded her directions, and just left aisles intentionally unzoned. You may notice that this is the exact same issue that cropped up the last time there was a problem. Sent to help early - later told I shouldn't have gone anywhere.
No papers have been signed, and as far as I am aware there hasn't been an "official" counseling as these were unrecorded one-on-one conversations with one (second one was two) TL. All other TLs and ETLs have no issue with me. There has never been a complaint from any other management in the store about my performance, I was given "exceeds expectations" on my 90 day review - only Kelly has ever raised a concern.
That was really long, but I hope the gist of it stuck. I believe I am being set up to fail by one TL in particular by being told to leave my zone when it is unfinished, then later claiming I just ignored her orders. Is there someone in the store I should speak to about this? I know the Integrity Hotline wouldn't give two farts about it, but I'm worried this issue is going to come up to a real counseling soon. It is to the point I am seriously considering changing work centers just to get away from her trying to screw me up.
The issue I am experiencing is one of my TLs seems, outwardly, to have an issue with me. I'm not sure why, or what, but after the events that took place last week I think it's plainly obvious. For the purposes of this post, we will call the TL who has an axe to grind Kelly.
I'm not sure how other stores work, but at mine when a HL TM finishes their reshops and zone, they move to help other people who aren't finished yet, even as far as sending us to market or Softlines if they need it (even though none of us are trained in SL and aren't much help).
Back in September, the first issue cropped up. I was working in a particular zone, and finished rather early. Kelly walked my zone, pointed out that a certain aisle needed to be touched up, and told me when I was finished to go help another HL TM. No problem, I fixed the area that I had missed and off I went.
At the end of the night, I was asked to stay behind. Kelly wanted to know why the other aisles in my zone were unfinished. I pointed out that she had only given me one aisle to fix, then cleared me to go - her argument is that "when I was finished" meant not only the one she suggested I do, but everything else, too. I disagreed. We agreed that it was a miscommunication, and nothing came of it. Near the end of the month, Kelly took an LOA and did not return until January.
If any of you have worked Hardlines, you'll probably agree that Halloween and Christmas are two really, really bad seasons. Tons of hours, sure, but a lot of work too. A lot of HL gets torn apart during those two (especially Christmas), and it's a lot of effort to get things back into shape. During this time, I received glowing reports from my management. The other TLs in the store, the ETLs - even the STL one night congratulated me on "really pulling it together." It was hard working there, but it worked out in the end. Everyone was happy with my performance.
Then comes January. Kelly returns from her LOA, and I'm closing with her on her first night back. I zone, finish all reshops, refill my endcaps and even fixed a few missing tags. This is, quite literally, the slowest night I have ever closed at Spot. As far as my memory goes, it is the lowest grossing night ever as far as sales since my hiring. It was dead. I was confident I could handle it, after all the reviews I got during Christmas.
Kelly walks my zone, asks me to redo my endcaps, to which I agree and do so. I am then told to go help another person's zone, as they were not finished yet. Everything is fine. We leave 15 minutes before schedule, which almost never happens.
The next day, I am closing again. Kelly is there for a morning shift, and was just about to leave as I entered. She asks if we can talk, and along with another HL TL we go into the conference room to "talk."
As it turns out, my zone was not completed last night. STL walked the store at opening and found three aisles that were not "up to par," and so Kelly claims, he made her walk them with her to point out how bad of a job I did.
Kelly claims she directed me to fix those aisles, and I did not. This is a blatant fabrication. I was not directed to fix anything other than the endcaps (which were fixed to apparently an acceptable standard) before being ordered to go to another area of the store. We argued back and forth for over 15 minutes, which didn't help anything. Her claim is that I disregarded her directions, and just left aisles intentionally unzoned. You may notice that this is the exact same issue that cropped up the last time there was a problem. Sent to help early - later told I shouldn't have gone anywhere.
No papers have been signed, and as far as I am aware there hasn't been an "official" counseling as these were unrecorded one-on-one conversations with one (second one was two) TL. All other TLs and ETLs have no issue with me. There has never been a complaint from any other management in the store about my performance, I was given "exceeds expectations" on my 90 day review - only Kelly has ever raised a concern.
That was really long, but I hope the gist of it stuck. I believe I am being set up to fail by one TL in particular by being told to leave my zone when it is unfinished, then later claiming I just ignored her orders. Is there someone in the store I should speak to about this? I know the Integrity Hotline wouldn't give two farts about it, but I'm worried this issue is going to come up to a real counseling soon. It is to the point I am seriously considering changing work centers just to get away from her trying to screw me up.
