Everyone should check their insurance online. I did and they are charging me as a smoker, even though it clearly states "smoke free" under 2 different areas. I went online and took care of it when they rolled this out back in Feb. I told a few coworkers about it today and they too are being charged. Of course since it was done online there is not way to prove that you did submit your smoking status. Everything I do with insurance from now on I will be documenting, every phone call (date, time and who I spoke to) email (save folder) and snail mail (save a paper copy). Just log in and make sure you are not getting charged the extra $10 every 2 weeks.