I'm the shoe brand team member. Due to some last minute thing, I tried to swap my shift with someone. I found a softlines girl no problem. But I was told she couldn't do it because she's not trained for shoes. Only one other person has been shoes before me and she's not able to. Why wouldn't a softlines girl be able to? I only spend my four hours there zoning because no one else zones the department. This is really frustrating.