Exactly.. I am not the one who put a LPDA back in the cabinet with the screen shattered once a week. Or the walkies with the antennas broken off. Find these people and hold them accountable for it. I have a job to do give me the tools to do it.
Archived "Team does anyone have...
- Thread starter BullseyeBabe
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Exactly.. I am not the one who put a LPDA back in the cabinet with the screen shattered once a week. Or the walkies with the antennas broken off. Find these people and hold them accountable for it. I have a job to do give me the tools to do it.
Ringwraith917
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If they would realize that wasted payroll over a long period will surpass the cost of a few more PDAs, maybe they would choose the cheaper option of buying equipment.
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Opening guest service with no walkie is always fun -_-
oath2order
Scary Socialist
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Its a little funny how I am with a PDA though. I keep my PDAs with me like a feral cat protects her territory.
"Hey Oath can you give up your PDA?" *hissssss* "We need it for-" *hissss grrrr*
"Hey Oath can you give up your PDA?" *hissssss* "We need it for-" *hissss grrrr*
BullseyeBabe
SETL
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Agree! Agree! Agree! I HATE it when something that should take 10 min takes 30 because you have to chase equipment!!!
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As an electronics TM I hate the fact they sometime we don't get a PDA and we really need them to pull items for guests. It wouldn't make much sense to call backroom when we're a two story building and they gotta run from the basement to the top floor to pull a DVD. I've let the ETLs know but they don't put one to the side for us.
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EXACTLY!!!! With our new ordering system, we basically have a 10-15-minute window to place our order from the time it prints to the time it has to be scanned. This has to be done twice a day. In the past, there were days we would call for a PDA and we would wait 30+ minutes. Before we started keeping one in the pharmacy (we don't have a charging station, we just grab a battery every day), there were times we would track down TMs in the break room and take theirs while they were on break or "borrow" the FR. I've even taken them out of "unattended" reshop carts before~LOL!
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One way around this is, to use the merchandise locate button on the register. Then type in the dpci. Print the slip that gives backroom & Salesfloor location for your store. Pull the item from the back room location & give it to the guest. Write on the qty pulled on the slip. When you get a PDA or someone with a PDA, do the correct pull, then.
I had shown this option to our mobile guy. They print the slip & ask the electronic tm to get the item for the guest.
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Majority of TM members in my store esp Flow & Plano take equipment because they think by reading emails or listening to conversations they're gaining an advantage. This is allowed. There's no repercussions.
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I got to work on Saturday and the equipment cabinet was completely empty no walkies, PDAs, or LPDAs. Let me tell you, that was the happiest 2 hours I've had at Target in a long time. It got me to realize that about 75% of the time the reason I start getting disgruntled at work is because of that damn walkie. Whether its backups, red card updates read from a script, or the LOD/TLOD telling us to "dig deep" "work harder" and "get through these pulls" that walkie is almost always the source of what gets me going. I think the other 25% of the time it's an in-person interaction with the LOD.
Ringwraith917
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I've had a lot less stress in my day since I stopped carrying a walkie too (instocks). Only thing it was good for was helping guests & getting fussed at for various things by the ETL Log. And I was the only one on my team of 4 who would get one, so I joined the team in not having one. Now I'm not the focal point of all the animosity towards the instocks team.
G
Guest
Guest
Dig deep? Is this Survivor? If it is, I better be getting told that I have a chance of winning a million dollars if I'm the sole Survivor.
That wouldn't fly at my store...hell no. If you want something pulled then you get the backroom to pull it.
May not fly with you, but they are documenting it as to not create a baffle. And as long as you get it typed in quickly it won't hurt anything. He is thinking guest and sales first. We do something similar during 4th quarter, the PDA's won't work in the trailers so we post-it note what we are pulling and keep scan location sheets for each trailer by the door, scan them in when we get back inside.. It can work well if you keep track, and scan it as soon as you can.
My only words of caution when doing this is be wary of street date stuff, it can be in the back for a while before it can be sold.
I fully understand what he's saying, and the reasoning behind it. Maybe I should amend my comment to say it would be fine as long as the person wasn't a complete dumbass. The electronics team at my store...they might get slapped for even suggesting that shit (excluding 1 person who isn't a retard).
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In my store my electronics team is somewhat hated because we're overall very flexible so TLs come to us to have us help out with other zones. We don't even have a TL nor ETL and been operating fine without one
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Or you can do what I have done for a few years now is only carry a walkie and turn it on when you need something lol.
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